Paid £1.99 for delivery and it took them 2 days to get it here .... not impressed as it was only a pack of 100 stamps which could probably have reached me quicker by first class mail for the sum of...
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www.postofficeshop.co.uk
Post Office Shop
12 years ago
Good Morning John,
Thank you for you comments, firstly please accept my apologies over any inconvenience this may have caused you.
Here at the Post Office Shop, we take our Customer Experience very seriously. I appreciate that receiving your goods after two working days was frustrating for you, however the £1.99 delivery charge which you paid encompasses the picking and packing of your order alongside the 3-5 working day delivery costs.
On this occasion, as a gesture of goodwill I will refund the delivery charges for your order to compensate for the delay in receiving your items.
Kind Regards,
Sally
Post Office Shop Customer Care team
Good Morning Stephanie,
Thank you for your comments, firstly please accept my sincere apologies over any inconvenience this may have caused you.
Here at the Post Office Shop, we take our Customer Experience very seriously. If you could please give further details of the difficulties you had navigating the site, I will pass this information on to our Web Design team and help make the Post Office Shop website easier to navigate.
With regards to the incorrect items you have received, if you could contact our Customer Service Team by emailing service@postofficeshop.co.uk or by calling 0844 826 1399 and providing details of the item you did receive, they will be more than happy to help you.
Once again, please accept my sincere apologies over any inconvenience this may have caused.
Kind Regards,
Sally
Post Office Shop Customer Care team
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