Good Morning Elizabeth,
Thankyou for your comments. Please accept my apologies over the difficulties you had navigating your website.
Here at the Post Office Shop, we strive to provide our customers with the best experience possible and your comments will help us improve this.
If you could provide us with further information on the difficulties you had navigating the site, we would appreciate that.
Please forward your comments to service@postofficeshop.co.uk
Kind Regards,
Sally
Post Office Shop Customer Care Team
I had to pay postage for the purchase of the Great Briton Stamps. It took over 10 days for the stamps to arrive
www.postofficeshop.co.uk
Post Office Shop
12 years ago
Good Morning Carmelita,
Thankyou for your feedback. Please accept my apologies over any inconvenience the delay in receiving your stamps may have caused.
Upon investigation of your order, I can see that you ordered your items on 13.11.2013 and your items were shipped for delivery via Royal Mail on that date.
Once your order is shipped by our warehouse to Royal Mail for delivery we no longer hold responsibility for these item; I'm afraid that you would need to take this up with Royal Mail directly.
Kind Regards,
Sally
Post Office Shop Customer Care Team
Good Morning Brian,
Thankyou for your comments. Please accept my apologies over the late delivery of your items.
Here at the Post Office Shop, we strive to deliver the best Customer Service possible which is why we provide you with a live stock feed for all products which is present at the time of ordering.
Upon investigation of your order, the items you ordered were out of stock when the order was placed and we picked, packed and shipped your order on 11.11.2013 when the stock was received.
However, I understand this was outside of the time frame you required and as a gesture of goodwill I have arranged for your delivery costs to be refunded.
Kind Regards,
Sally
Post Office Shop Customer Care Team
I only bought Xmas stamps designed by children. Couldn't get them in the village shop for some reason
They seemed only to have a classical painting of I think the Virgin. - can't remember now.
Wish...
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Trusted Customer
12 years ago
I only bought Xmas stamps designed by children. Couldn't get them in the village shop for some reason
They seemed only to have a classical painting of I think the Virgin. - can't remember now.
Only downside - having to pay for delivery
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
