We paid £1.99 for delivery and it took almost a week for it to arrive!
www.postofficeshop.co.uk
Post Office Shop
12 years ago
Good Afternoon Linda,
Thankyou for your comments. Firstly, please accept my apologies over any inconvenience this may have caused.
Here at the Post Office Shop, we strive to deliver the best Customer Service possible; upon investigation of your order I can see that you selected your order to be delivered via Royal Mail. Royal Mail deliveries can take up to five working days to be delivered.
Kind Regards,
Sally
Post Office Shop Customer Care Team
Product reviews
Date of purchase: 12/12/2013
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Trusted Customer
Feefo Verified
12 years ago
Simple. It just worked and delivery was good
Product reviews
Date of purchase: 04/12/2013
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Trusted Customer
Feefo Verified
12 years ago
Easy way to buy large quantity of stamps for Christmas
Ordered 11am and paid the additional charge for next day delivery. I had an email from Post Office to confirm despatch that day and waited in the following day for my delivery.
The delivery...
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www.postofficeshop.co.uk
Post Office Shop
12 years ago
Good Afternoon Sarah,
Thankyou for your feedback. Firstly, please accept my apologies over any inconvenience this may have caused.
Here at the Post Office Shop we strive to deliver the highest levels of Customer Service possible and I must apologise that you feel this way about the service you received.
Upon investigating your order, I can see that we requested a refund of your postage charge on 06.12.2013; refunds can take up to 5 working days to process.
Kind Regards,
Sally
Post Office Shop Customer Care Team
One tiny point - when the entry appeared in my credit card statement it didn't say "Post Office Shop" and so it was a litle difficult to identify. Otherwise all very good, i.e. price, communications,...
Good Afternoon Kate,
Thankyou for your comments. Firstly, please accept my apologies regarding the inconvenience caused by not yet receiving your order.
Upon investigation of your order I can see that we sent a replacement order for delivery by Royal Mail on 08.01.2014. Royal Mail deliveries can take up to five working days to be received.
Kind Regards,
Sally
Post Office Shop Customer Care Team
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
