It was a huge help to be able to order stamps on line. I had never done this before. We have a very poor Post Office service in Hitchin presently and I am not able to stand in queues for ages. ...
Read more
Product reviews
Date of purchase: 06/12/2013
0
Share
Trusted Customer
Feefo Verified
12 years ago
GPO did the best they could do with the stock they had at the time.
After ordering stamps on line, two lots turned up. I contacted the postoffice shop and they apologised and agreed to reimburse me, as they had charged me twice by mistake. I am disappointed because...
Read more
www.postofficeshop.co.uk
Post Office Shop
12 years ago
Good Afternoon Jane,
Please accept my apologies over the duplication of your order. From the notes made on this order I can see all of your items were returned and refunded; however your delivery charges have not been refunded.
In light of this I have requested for your delivery costs to be refunded for this order.
Please accept my apologies over any inconvenience this may have caused.
Kind Regards,
Sally
Post Office Shop Customer Care Team
Product reviews
Date of purchase: 05/12/2013
0
Share
Trusted Customer
Feefo Verified
12 years ago
There was no confirmation of my order for about a week.
Very disappointed as parcel arrived with no name on the address label so nearly didn't open it as not sure what it was or who it was intended for. Very poor when it came from the Post Office (which...
Read more
www.postofficeshop.co.uk
Post Office Shop
12 years ago
Good Morning Dr Place.
Thnakyou for your feedback. Please accept my apologies for the confusion this has caused.
I have passed your feedback onto our IT support team to investigate how the delivery addresses and names input on your orders are displayed on our parcels and see if any improvements can be made going forward to ensure both a name and delivery address are clearly displayed.
Kind Regards,
Sally
Post Office Shop Customer Care Team
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
