I had 2 problems trying to buy the product I wanted. The first problem was due to poor webpage design where alternative products are proposed too close to the product desired facilitatng incorrect...
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www.postofficeshop.co.uk
Post Office Shop
12 years ago
Good Afternoon Timothy,
Please accept my apologies over the problems you experienced when ordering from the Post Office Shop.
In light of your comments, I have forwarded your comments on to our design team to investigate ways of separating the alternative products to be further away from the particular product you are viewing.
In relation to the goods you received, can you advise what items you have received?
Kind Regards,
Sally
Post Office Shop Customer Care Team
the service was slow and the stamps took way to long come. I had to go to a shop and buy some stamps. i will definately not use this service again to purchase stamps
www.postofficeshop.co.uk
Post Office Shop
12 years ago
Good Afternoon Victoria,
Thankyou for your feedback. Please accept my apologies over the delay in receiving your stamps.
Here at the Post Office Shop, we take our Customer Experience very seriously and in light of your comments I am going to request tracking details for your order.
Once I have analysed these I will contact you with an update.
Kind Regards,
Sally
Post Office Shop Customer Care Team
Product reviews
Date of purchase: 18/02/2014
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Feefo Verified
12 years ago
Item arrived slightly bent despite "Do not bend" on the envelope.
Descriptions could have been clearer. ie I bought 'extra-wide' index cards and it would have helped to know their actual size. Speed of delivery was quite slow.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
