I immediately received a email confirmation of the order and payment and address for sending, yet about a week later came another email saying you did not know where to send the ordered items. It...
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www.postofficeshop.co.uk
Post Office Shop
12 years ago
Good Morning Maria.
Thankyou for your feedback. Firstly, please accept my sincere apologies over the delay in receiving your parcel.
I have forwarded your comments on to our courier to ensure this does not happen again. I have requested that your delivery charge is refunded as we did not deliver within the agreed timescale.
Kind Regards,
Sally
Post Office Shop Customer Care Team
Wouldn't use again. Wrong item purchased because the websites information was wrong. Asked about returning it and getting a returns label, was told no as it wasn't valuable enough. Asked 3 times to...
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www.postofficeshop.co.uk
Post Office Shop
12 years ago
Good Morning Margaret.
Thankyou for your feedback. Firstly, please accept my sincere apologies over the inconvenience this has caused.
I have arranged for the cost of the items you ordered incorrectly to be refunded as this was due to a description error on the Post Office Shop website itself.
I have also arranged for the product description to be amended to reflect the correct size of the suspension files.
Kind Regards,
Sally
Post Office Shop Customer Care Team
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
