Placed two orders for multiple products and did not receive all items ordered, stated in the website that stock due in within one week. Haven't received any update on the outstanding items after...
Warehouse picked damaged product on three occasions.
2 out of 15 pieces damaged,
1 out of the 2 replacements received damaged
no email reply on 2nd complaint causing addition follow up
eventually...
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www.postofficeshop.co.uk
Post Office Shop
12 years ago
Good Morning Michael,
Thankyou for your comments. Firstly, please accept my apologies over any inconvenience this may have caused.
Here at the Post Office Shop, we strive to deliver the highest levels of service possible and I'm afraid in this instance this hasn't happened.
In light of your feedback, I have forwarded your order details onto our Warehouse team to investigate why this happened and to be more vigilant to prevent this happening going forward.
Kind Regards,
Sally
Post Office Shop Customer Care Team
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