Were told it was a straight exchange which was a lie (it was a sale and purchase) - the boss had to put matters right - but they cannot get info from Anfi about what is going on - I had to do it all...
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Mark
Worldwide Timeshare Hypermarket
11 years ago
Thank you for your feedback and for your time on the telephone earlier today.
As we discussed, this was a much more complex transaction than most where multiple buyers & sellers formed something similar to chain in a house sale. This was over simplified by our consultant which gave the incorrect impression that the transaction was a 'straight swap’ between two parties wishing to own different times of year at your resort. We fully agree that this should have been more accurately explained to you from the outset, which regrettably it was not.
Despite this, from looking into your transaction we can see that all parties received exactly what they wanted and what had been promised. Indeed, had the consultant better explained to you the efforts we were going to in order to match buyer and sellers we are confident that your feedback would have been extremely positive. Again, we must apologise this was not the case.
We do hope that you have many more happy years holidaying at Anfi, but should you have any further questions or concerns, please do not hesitate to contact me directly.
Kind regards
Mark
Worldwide Timeshare Hypermarket
Date of purchase: 30/10/2014
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Trusted Customer
Feefo Verified
Dorset
11 years ago
What Trusted Customer said about Worldwide Timeshare Hypermarket:
From the beginning when Karl first contacted me, including ironing out a few problems, the service was excellent. Would thoroughly recommend this service.
i hate these people phoning me up - but true to their word they phoned back a year later and said they had the timeshare i was looking for at the right price. Things went very smoothly. I would...
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
