Good morning Jane,
Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon.
Kind regards,
Jason.
Customer services.
Product reviews
WoolOvers CS
WoolOvers
12 months ago
Good morning Jane,
Thank you for your positive feedback, we are pleased you are happy with your socks, we appreciate you taking the time to leave your review.
Kind regards,
Jason.
Customer services.
Date of purchase: 01/07/2025
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LO
Louise
Feefo Verified
Robertsdale
12 months ago
What Louise said about WoolOvers:
Arrived in a timely manner and in good condition. Good communication as to when it would arrive.
WoolOvers CS
WoolOvers
12 months ago
Good morning Louise,
Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon.
Kind regards,
Jason.
Customer services.
Product reviews
WoolOvers CS
WoolOvers
12 months ago
Good morning Louise,
Thank you for your positive feedback, we are pleased you are happy with your dress, we appreciate you taking the time to leave your review.
Kind regards,
Jason.
Customer services.
Easy to order, and fast service. My item arrived earlier than I expected.
WoolOvers CS
WoolOvers
12 months ago
Good morning,
Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon.
Kind regards,
Jason.
Customer services.
Product reviews
WoolOvers CS
WoolOvers
12 months ago
Good morning,
Thank you for your positive feedback, we are pleased you are happy with your tunic, we appreciate you taking the time to leave your review.
Kind regards,
Jason.
Customer services.
I have not had the opportunity to utilize customer service, per se…that said, I do appreciate the shipping (arrived as anticipated), the packaging, and the inclusion of the repair kit. Thank you!
WoolOvers CS
WoolOvers
12 months ago
Good morning Thomas,
Thank you for your positive feedback, we appreciate the time taken to leave a review.
Kind regards,
Clare
Product reviews
WoolOvers CS
WoolOvers
12 months ago
Good morning Thomas,
Thank you for your positive feedback, we're delighted that you're happy with your order and we appreciate the time taken to leave a review.
Kind regards,
Clare
Good evening,
Thank you for your 5-star review, we hope we can assist you again soon.
Kind regards,
Clare
Product reviews
WoolOvers CS
WoolOvers
1 year ago
Good afternoon,
Thank you for your positive feedback, we appreciate the time taken to leave a review.
Kind regards,
Clare
Date of purchase: 18/06/2025
0
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Trusted Customer
Feefo Verified
1 year ago
Normally I have been satisfied with the service. But this time I have not received my order placed on June 4, 2025. I have not received an explanation as to why.
WoolOvers CS
WoolOvers
1 year ago
Good Morning
Thank you for the review. We are very sorry to hear this and would like to get this resolved as quickly as possible. Please email us on info@woolovers.com and please put in the subject box, Feefo and Order reference so we can locate your account. We look forwards to hearing from you soon.
Kind regards
Jackie
Customer Services
Easy to order online and easy to return. When I couldn't figure out where the order number was on the receipt, I sent an e-mail and rec'd a response within 24 hours.
WoolOvers CS
WoolOvers
1 year ago
Good morning/afternoon,
Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon.
Kind regards,
Jason.
Customer services.
Product reviews
WoolOvers CS
WoolOvers
1 year ago
Good morning/afternoon,
Thank you for your feedback, we are sorry your purchase was not suitable for you on this occasion, we appreciate you taking the time to leave your review.
Kind regards,
Jason.
Customer services.
WoolOvers CS
WoolOvers
1 year ago
Good morning/afternoon,
Thank you for your feedback, we are sorry your purchase was not suitable for you on this occasion, we appreciate you taking the time to leave your review.
Kind regards,
Jason.
Customer services.
Service was okay, but it was hard to track the progress of the package because it involved an international delivery.
WoolOvers CS
WoolOvers
1 year ago
Good morning Brian,
Thank you for your 4-star review, we are sorry for the tracking issue with your order, we hope we can assist you again soon.
Kind regards,
Jason.
Customer services.
Product reviews
WoolOvers CS
WoolOvers
1 year ago
Good morning Brian,
Thank you for your positive feedback, we are pleased you are happy with your jacket, we appreciate you taking the time to leave your review.
Kind regards,
Jason.
Customer services.
Date of purchase: 17/06/2025
0
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Trusted Customer
Feefo Verified
1 year ago
WoolOvers CS
WoolOvers
1 year ago
Good afternoon,
Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon.
Kind regards,
Jason.
Customer services.
Product reviews
WoolOvers CS
WoolOvers
1 year ago
Good afternoon,
Thank you for your positive feedback, we are pleased you are happy with your dress, we appreciate you taking the time to leave your review.
Kind regards,
Jason.
Customer services.
Founded in 1989 at Country and Equestrian shows up and down the country, WoolOvers is now a world class knitwear brand, supplying over 1 million customers with women's and men's knitwear and accessories. The softest cashmere, the cosiest lambswool, the comfiest cotton, the finest merino wool... we are experts in natural knitwear and yarns and want to share nearly 30 years of experience with our customers.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Founded in 1989 at Country and Equestrian shows up and down the country, WoolOvers is now a world class knitwear brand, supplying over 1 million customers with women's and men's knitwear and accessories. The softest cashmere, the cosiest lambswool, the comfiest cotton, the finest merino wool... we are experts in natural knitwear and yarns and want to share nearly 30 years of experience with our customers.