How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

WoolOvers Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 13,561 reviews

Thomas

Feefo Verified

USA

9 months ago

What Thomas said about WoolOvers:

Arrived as expected, thank you!

There was a hiccup with the order; once identified, it was promptly sent. Arrived as expected, thank you!

WoolOvers CS

WoolOvers

9 months ago

Good morning Thomas, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Product reviews

Date of purchase: 10/09/2025

Mary

Feefo Verified

USA

9 months ago

WoolOvers CS

WoolOvers

9 months ago

Good afternoon Mary, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Product reviews

Date of purchase: 10/09/2025

Wetland walker

Feefo Verified

Juneau, Alaska

11 months ago

What Wetland walker said about WoolOvers:

Wonderfully wooly

Fast Reasonably priced

WoolOvers CS

WoolOvers

11 months ago

Good morning Mary, Thank you for your 5 star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Product reviews

Date of purchase: 29/06/2025

Trusted Customer

Feefo Verified

11 months ago

WoolOvers CS

WoolOvers

11 months ago

Good afternoon, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Product reviews

Date of purchase: 28/06/2025

Trusted Customer

Feefo Verified

11 months ago

Items purchased were wonderful but delivery and package condition not good.

WoolOvers service is generally outstanding; however, my latest purchase provided no information: from Royal Mail, tracking, or even an expected delivery date. Also this package was delivered in...

WoolOvers CS

WoolOvers

11 months ago

Good Morning We are so grateful for your review. I am sorry you were not happy with the last order. I do apologise for the condition of the package. I will pass your comments on. Thank you for sharing your thoughts with us and we look forward to assisting you in the future. Kind regards Jackie Customer Services

Product reviews

Date of purchase: 02/07/2025

Cynthia

Feefo Verified

Niskayuna, NY

11 months ago

What Cynthia said about WoolOvers:

Delightful products! Eco-conscious products and shipping!

Everything, from ease of ordering to careful packaging and safe, timely delivery!

WoolOvers CS

WoolOvers

11 months ago

Dear Cynthia Thank you so much for taking the time to leave a review. We are very conscious as a business on reducing our carbon footprint and helping the environment, hence the move to use recyclable packaging.I am pleased you received your garment in a timely fashion. We look forward to assisting you in the future. Kind regards Jackie Customer Services

Product reviews

Date of purchase: 02/07/2025

Bonnie

Feefo Verified

Albuquerque

11 months ago

What Bonnie said about WoolOvers:

Wonderful products and service

Very smooth.

WoolOvers CS

WoolOvers

11 months ago

Dear Bonnie Thank you for your 5 star review. We really appreciate it and look forward to assisting you in the future Kind regards Jackie Customer Services

Product reviews

Date of purchase: 02/07/2025

Trusted Customer

Feefo Verified

11 months ago

I had to return an item once and got great service on that.

WoolOvers CS

WoolOvers

11 months ago

Good morning, Thank you for your 4-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Product reviews

Date of purchase: 01/07/2025

Jane

Feefo Verified

Madison, Wisconsin

11 months ago

What Jane said about WoolOvers:

Great quality, great service, great gifts!

WoolOvers CS

WoolOvers

11 months ago

Good morning Jane, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Product reviews

Date of purchase: 01/07/2025

Louise

Feefo Verified

Robertsdale

11 months ago

What Louise said about WoolOvers:

Arrived in a timely manner and in good condition. Good communication as to when it would arrive.

WoolOvers CS

WoolOvers

11 months ago

Good morning Louise, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Product reviews

Date of purchase: 29/06/2025

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

WoolOvers Reviews

Moss Stitch Essential Crew Neck SweaterMore reviews of this product (3)View product websiteWonderful sweater; it looks and feels great! Good to wear on its own, or as a layer. I have two (one charcoal, one blue) and love them both! Thank You, Woolovers!

Lambswool Zip Thru CardiganMore reviews of this product (331)View product websiteI bought 2 of these sweaters, one in bright red and the other light blue. They fit well and are beautifully made. I highly recommend.

Lambswool Zip Thru CardiganMore reviews of this product (331)View product website

Lambswool Zip Thru CardiganMore reviews of this product (331)View product websitePurple heather is so beautiful. Cozy warm, soft and silky wool. Size x-sm is a great fit, sleeves perfect. Shoulders and length are generous but not bulky. Shawl collar wraps the neck just...Read more

Linen Wide Leg TrouserMore reviews of this product (6)View product websiteI love the weight of linen used for this design of long pants and the wide leg. On hot days in the southeast US I can feel a breeze blowing thru the legs. However I think the sizing of these pants...Read more

Classic Button Through Denim ShirtMore reviews of this product (2)View product websiteFeminine design and fit. Lovely material.

Woven PJ BottomMore reviews of this product (3)View product websiteNice cotton material and great leg length.

Woven PJ BottomMore reviews of this product (3)View product websiteNice cotton materail and great leg length.

Woven PJ BottomMore reviews of this product (3)View product websitei love the soft, lightweight fabric with its beautiful floral print. Also love that there are pockets and that the length is long enough for me (I am 5’ 8” tall.)

Lambswool Zip Thru CardiganMore reviews of this product (331)View product websiteIt is perfect. Nice color, perfect fit and the wool is very warm. Just what I wanted.

Soft Touch Jersey ShirtMore reviews of this product (77)View product websiteThis shirt is soft. Just like I wanted. Great purchase. Thank you!

Soft Touch Jersey ShirtMore reviews of this product (77)View product websitePerfect as well.

Organic Cotton Relaxed TrouserMore reviews of this product (17)View product websiteGreat fit, lovely color!

Mens Argyle Pima Cotton SocksMore reviews of this product (1)View product websiteGreat quality - fun designs. Holding on to them for a birthday - husband will be delighted!

Jersey T-shirt DressMore reviews of this product (1)View product websiteThe fabric is soft and comfortable. I love the pockets. The printed design of the fabric is attractive.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?