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WoolOvers Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Trusted Customer

9 years ago

Service and great product can't be beat

Woolovers customer service listened to my wish for the zip up sweater for women, promised to pass it along to the design team, and voila, the sweaters were available. I appreciated the thoughtful...

Product reviews

Date of purchase: 13/03/2017

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Trusted Customer

9 years ago

What Trusted Customer said about WoolOvers:

Poor

Come on. You aren't going to pay for s&h? That is unfortunate. No longer will I buy a woolover sweater.

Customer Care Team

WoolOvers

9 years ago

Thank you for your feedback and we are very sorry to hear your experience with WoolOvers has not been satisfactory. It is not a normal occurrence for our garments to be received in this condition. We do check all of them before dispatch but it appears this one has slipped through. A member of our Customer Service team have contacted you directly to resolve this issue.

Product reviews

Customer Care Team

WoolOvers

9 years ago

Thank you for your feedback and we are very sorry to hear your experience with WoolOvers has not been satisfactory. It is not a normal occurrence for our garments to be received in this condition. We do check all of them before dispatch but it appears this one has slipped through. A member of our Customer Service team have contacted you directly to resolve this issue.

Date of purchase: 13/03/2017

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Trusted Customer

9 years ago

Where is my order?

In general the store is reasonable. But I am disappointed with their service. I have contacted them regarding a recent purchase that I have not yet received. They have not returned my inquiry by...

Customer Care Team

WoolOvers

9 years ago

Good morning and thanks for your feedback. We're very sorry to hear that you're disappointed with our service. I believe that your emails may not have reached us, as I am unable to find anything in our inbox from you. Please could you resend your enquiry to info@woolovers.com. Thank you.

Customer Care Team

WoolOvers

9 years ago

Apologies, we have now located your email and replied.

Trusted Customer

9 years ago

Thank you for responding to my inquiry. I still have not received my package, but think that it could have to do with the mail and not WoolOvers. WoolOvers did respond to my email satisfactorily, and I am looking forward to receiving my order.

Date of purchase: 10/04/2017

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Trusted Customer

Wisconsin

9 years ago

What Trusted Customer said about WoolOvers:

WoolOvers rocks

I am always satisfied with the products, service of this company. there is never an issue with returns etc.

Product reviews

Date of purchase: 13/04/2017

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Trusted Customer

9 years ago

What Trusted Customer said about WoolOvers:

Fast shipping.

Product reviews

Date of purchase: 10/04/2017

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Trusted Customer

Weaverville California

9 years ago

What Trusted Customer said about WoolOvers:

Delightful!!

The online experience was easy, straightforward. The clothing is of a fine quality that I haven't seen in a long time. The fit is perfect. I am delighted and will gladly do business with Woolovers...

WoolOvers Reviews

Womens Cashmere and Cotton Zip Through CardiganMore reviews of this product (10)View product websiteI've bought the Navy, Grey, and lighter blue of this sweater and love the feel, lightweight, and warm. Wouldn't mind some lighter colors. This design is a classic that can be worn with...Read more

Mens Pure Wool Aran SweaterMore reviews of this product (112)View product websiteWhy send a defunct sweater with the oily smell?

Womens Cashmere and Merino Edge to Edge Long CardiganMore reviews of this product (163)View product websiteI was able to take advantage of the sale prices and it was well worth it.

Womens Silk and Cotton Ribbed V Neck CardiganMore reviews of this product (5)View product websiteLiked the color, the texture.

Womens Lambswool Crew Neck CardiganMore reviews of this product (216)View product websiteAnother well-designed product. Everything is perfect.

Unisex Pure Wool Aran SweaterMore reviews of this product (112)View product websiteNow my favorite sweater! Warm and not scratchy!

Womens 100% Merino V Neck Rib CardiganMore reviews of this product (14)View product websiteThe feel of the wool is soft, yet strong, and the fit is perfect.

Womens Pure Cashmere PonchoMore reviews of this product (13)View product websiteGreat quality cashmere and a beautiful poncho. Love it!

Mens New Cashmere Crew Neck SweaterMore reviews of this product (8)View product websiteGood quality and great fit

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