Thank you for your feedback and we are sorry to hear you have not yet received your order. International delivery should normally take about 10 working days for delivery however it is possible that customs checks could cause delays. A member of our Customer Service team have contacted you directly with further detail.
Date of purchase: 02/05/2017
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Trusted Customer
9 years ago
What Trusted Customer said about WoolOvers:
The sweater coat has been one of the best all wool clothing items I have purchased in years.
I would highly recommend WoolOvers to anyone who wants to buy good quality wool gaments!
I love the sweaters . . . they're amazing. Fantastic quality, super warm, super weight, I can't say enough nice things about them. . . except that I ordered a Ladies XL and I got Unisex XL, which...
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Product reviews
Date of purchase: 28/03/2017
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Trusted Customer
9 years ago
What Trusted Customer said about WoolOvers:
They changed their sizing on garments. Should have noted this on website. STILL WAITING for replacements
Customer Care Team
WoolOvers
9 years ago
Good afternoon and thanks for your feedback. We're sorry that you had issues with our sizing. We do always recommend that customers check the individual size guide of an item before ordering, as sizing does vary slightly between garments. Your return parcel was received and your exchange processed on May 10th, so your new sweaters should be with you soon.
Product reviews
Customer Care Team
WoolOvers
9 years ago
Good afternoon and thanks for your feedback. We're sorry that you had issues with our sizing. We do always recommend that customers check the individual size guide of an item before ordering, as sizing does vary slightly between garments. Your return parcel was received and your exchange processed on May 10th, so your new sweaters should be with you soon.
Founded in 1989 at Country and Equestrian shows up and down the country, WoolOvers is now a world class knitwear brand, supplying over 1 million customers with women's and men's knitwear and accessories. The softest cashmere, the cosiest lambswool, the comfiest cotton, the finest merino wool... we are experts in natural knitwear and yarns and want to share nearly 30 years of experience with our customers.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Founded in 1989 at Country and Equestrian shows up and down the country, WoolOvers is now a world class knitwear brand, supplying over 1 million customers with women's and men's knitwear and accessories. The softest cashmere, the cosiest lambswool, the comfiest cotton, the finest merino wool... we are experts in natural knitwear and yarns and want to share nearly 30 years of experience with our customers.