Good morning,
Thank you for your review, this is due to us being based in the UK, this covers the return cost from the US to the UK, we appreciate your time in leaving your feedback.
Kind regards,
Jason.
Customer services.
Product reviews
WoolOvers CS
WoolOvers
4 months ago
Good morning,
Thank you for your feedback, we are sorry your purchase was not suitable for you on this occasion, we appreciate you taking the time to leave your review.
Kind regards,
Jason.
Customer services.
Date of purchase: 04/12/2025
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TH
Thomas
Feefo Verified
USA
4 months ago
What Thomas said about WoolOvers:
Shipped to the USA quickly, tracking was dark for a while until it was picked up by the US postal system
WoolOvers CS
WoolOvers
4 months ago
Good afternoon Thomas,
Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon.
Kind regards,
Jason.
Customer services.
Product reviews
WoolOvers CS
WoolOvers
4 months ago
Good afternoon Thomas,
Thank you for your positive feedback, we are pleased you are happy with your scarf, we appreciate you taking the time to leave your review.
Kind regards,
Jason.
Customer services.
Date of purchase: 11/12/2025
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ST
Stephen
Feefo Verified
4 months ago
WoolOvers CS
WoolOvers
4 months ago
Good morning Stephen,
Thank you for your 4-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon.
Kind regards,
Jason.
Customer services.
Product reviews
WoolOvers CS
WoolOvers
4 months ago
Good morning Stephen,
Thank you for your positive feedback, we are pleased you are happy with your socks, we appreciate you taking the time to leave your review.
Kind regards,
Jason.
Customer services.
Very easy to order online and the product shipment from the UK to US was surprisingly fast even during the Christmas holidays.
WoolOvers CS
WoolOvers
4 months ago
Good morning Alexandra,
Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon.
Kind regards,
Jason.
Customer services.
Product reviews
WoolOvers CS
WoolOvers
4 months ago
Good morning Alexandra,
Thank you for your positive feedback, we are pleased you are happy with your sweater, we appreciate you taking the time to leave your review.
Kind regards,
Jason.
Customer services.
Date of purchase: 10/12/2025
0
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Trusted Customer
Feefo Verified
4 months ago
I value the shipping updates.
WoolOvers CS
WoolOvers
4 months ago
Good morning,
Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon.
Kind regards,
Jason.
Customer services.
Product reviews
WoolOvers CS
WoolOvers
4 months ago
Good morning,
Thank you for your positive feedback, we are pleased you are happy with your cardigan, we appreciate you taking the time to leave your review.
Kind regards,
Jason.
Customer services.
Date of purchase: 10/12/2025
0
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Trusted Customer
Feefo Verified
4 months ago
promptly shipped, item exactly as pictured and described on website
WoolOvers CS
WoolOvers
4 months ago
Good morning,
Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon.
Kind regards,
Jason.
Customer services.
Product reviews
WoolOvers CS
WoolOvers
4 months ago
Good morning,
Thank you for your positive feedback, we are pleased you are happy with your sweater, we appreciate you taking the time to leave your review.
Kind regards,
Jason.
Customer services.
I have not had much contact with them since I never had to return any product I got from them. The one thing I can say is they have the fastest most efficient shipping service despite being...
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WoolOvers CS
WoolOvers
4 months ago
Good morning,
Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon.
Kind regards,
Jason.
Customer services.
Product reviews
WoolOvers CS
WoolOvers
4 months ago
Good morning,
Thank you for your positive feedback, we are pleased you and your husband are happy with your purchase, we appreciate you taking the time to leave your review.
Kind regards,
Jason.
Customer services.
Received email notification of my order as well as shipping notifications. I really appreciate that the inner bag my sweater was packed in is not plastic! It is biodegradable. The outer packaging is...
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WoolOvers CS
WoolOvers
4 months ago
Good morning,
Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon.
Kind regards,
Jason.
Customer services.
Product reviews
WoolOvers CS
WoolOvers
4 months ago
Good morning,
Thank you for your positive feedback, we are pleased you are happy with your cardigan, we appreciate you taking the time to leave your review.
Kind regards,
Jason.
Customer services.
Date of purchase: 01/12/2025
0
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AU
Aubrey
Feefo Verified
USA
4 months ago
WoolOvers CS
WoolOvers
4 months ago
Good afternoon Aubrey,
Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon.
Kind regards,
Jason.
Customer services.
Product reviews
WoolOvers CS
WoolOvers
4 months ago
Good afternoon Aubrey,
Thank you for your positive feedback, we are pleased you are happy with your sweater, we appreciate you taking the time to leave your review.
Kind regards,
Jason.
Customer services.
WoolOvers CS
WoolOvers
4 months ago
Good afternoon Aubrey,
Thank you for your feedback, we appreciate you taking the time to leave your review.
Kind regards,
Jason.
Customer services.
Date of purchase: 01/12/2025
0
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Trusted Customer
Feefo Verified
4 months ago
WoolOvers CS
WoolOvers
4 months ago
Good afternoon,
Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon.
Kind regards,
Jason.
Customer services.
Product reviews
WoolOvers CS
WoolOvers
4 months ago
Good afternoon,
Thank you for your positive feedback, we are pleased you are happy with your slippers, we appreciate you taking the time to leave your review.
Kind regards,
Jason.
Customer services.
Founded in 1989 at Country and Equestrian shows up and down the country, WoolOvers is now a world class knitwear brand, supplying over 1 million customers with women's and men's knitwear and accessories. The softest cashmere, the cosiest lambswool, the comfiest cotton, the finest merino wool... we are experts in natural knitwear and yarns and want to share nearly 30 years of experience with our customers.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Founded in 1989 at Country and Equestrian shows up and down the country, WoolOvers is now a world class knitwear brand, supplying over 1 million customers with women's and men's knitwear and accessories. The softest cashmere, the cosiest lambswool, the comfiest cotton, the finest merino wool... we are experts in natural knitwear and yarns and want to share nearly 30 years of experience with our customers.