How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

WoolOvers Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 13,539 reviews

Carol

Feefo Verified

4 months ago

Sarah

WoolOvers

4 months ago

Dear Carol We are incredibly grateful that you took the time to leave us a review. We are so pleased that you like our products and look forward to assisting you on any future orders. Kind regards Jackie Customer Services

Product reviews

Date of purchase: 09/12/2025

Valentina

Feefo Verified

USA

4 months ago

What Valentina said about WoolOvers:

I called and there was a real person to talk to that answered all of my questions.

Sarah

WoolOvers

4 months ago

Good morning Valentina, Thank you for your 4-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Product reviews

Date of purchase: 11/12/2025

Trusted Customer

Feefo Verified

4 months ago

Love the quality; love that seawaters fit well, are only cotton or wool; no

Communication re delivery. Fairly timely delivery

Sarah

WoolOvers

4 months ago

Good afternoon, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Date of purchase: 08/12/2025

Dale

Feefo Verified

USA

4 months ago

What Dale said about WoolOvers:

I've been shopping at Woolovers for at least 15 years now - and in that time I've never had anything but fantastic products and service! lol

Sarah

WoolOvers

4 months ago

Good afternoon Dale, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Product reviews

Date of purchase: 15/12/2025

Trusted Customer

Feefo Verified

4 months ago

Sarah

WoolOvers

4 months ago

Good morning, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Product reviews

Date of purchase: 14/12/2025

Trusted Customer

Feefo Verified

4 months ago

Nice products

Website is easy to navigate and is very inviting. Wide selection of colors, sizes and styles. Packaged well. While I haven't had to connect with customer service, the contact information is easily...

Sarah

WoolOvers

4 months ago

Good morning, Thank you for your review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Product reviews

Date of purchase: 13/12/2025

Amy-louise

Feefo Verified

USA

4 months ago

What Amy-louise said about WoolOvers:

Timely arrival. Accurate tracking

I placed the order. It arrived in the rural US from a UK business quickly and without any hitches. Tracking communications were concise and accurate.

Sarah

WoolOvers

4 months ago

Good morning Amy-louise, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Product reviews

Date of purchase: 13/12/2025

Stacy

Feefo Verified

4 months ago

What Stacy said about WoolOvers:

Great product, great customer service, fast shipping.

Customer service was very helpful when I called about shipping to the U.S. The shipping was fast!

Sarah

WoolOvers

4 months ago

Good morning Stacy, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Product reviews

Date of purchase: 13/12/2025

Daphne

Feefo Verified

USA

4 months ago

What Daphne said about WoolOvers:

Gift cam quickly and let me know what to expect.

Sarah

WoolOvers

4 months ago

Good afternoon Daphne, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Product reviews

Date of purchase: 12/12/2025

Joan

Feefo Verified

USA

4 months ago

WoolOvers CS

WoolOvers

4 months ago

Good morning Joan, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Product reviews

Date of purchase: 04/12/2025

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

WoolOvers Reviews

Nordic Fairisle Yoke CardiganMore reviews of this product (7)View product website

Crew Neck Nordic Fairisle CardiganMore reviews of this product (1)View product website

Cashmere Merino Crew Neck SweaterMore reviews of this product (111)View product websiteI bought two sweaters for my husband and to my disappointment they fare made in China. I wish it will say that upfront when you buy them.... Size was true, they are pretty thin but soft and warm to...Read more

Cashmere and Merino Zip Neck SweaterMore reviews of this product (65)View product websiteMade in China, feel like I was tricked in to buying it. It doesn't say anywhere that they are made in China so I was under the impression that they are made in England. For the price I paid...Read more

Nordic Mono Fairisle SweaterMore reviews of this product (2)View product websiteBeautifully stylish and Warm! And the colors adapt to any outfit. Everyone wants to know what I got it - and I happily recommend show them your website on my phone!

WoolOvers Gift BoxMore reviews of this product (10)View product websiteIts a 5 star box - but arrived 2 weeks after the sweater and Christmas

Womens Lambswool Fingerless GlovesMore reviews of this product (119)View product websitewarm, easy to get on, perfect for driving and shopping

Textured Stitch Half Zip SweaterMore reviews of this product (1)View product website

Cashmere Merino Crew Neck SweaterMore reviews of this product (111)View product websiteVery nice item. As described Nice packaging Great fit. Lovely color. Speedy delivery Will shop again.

Cashmere Merino Crew Neck SweaterMore reviews of this product (111)View product websiteGreat item..As described.Speedy shipping. Sturdy packaging. Lovely color. Perfect fit.

Pure Wool Cable V Neck CardiganMore reviews of this product (2)View product websiteIt fits beautifully. The wool looks and feels luxurious. The Aran pattern looks rich and textured. The sweater is warm and comfortable. I like seeing my husband wearing it--wonderful quality at a...Read more

Crew Neck All Over Fairisle SweaterMore reviews of this product (9)View product websiteI bought this sweater for my young adult son as a Christmas present. He loves it and has been wearing it nearly every day since Christmas. Fast shipping to the U.S., also. Thank you, WoolOvers.

Mens Lambswool V Neck SweaterMore reviews of this product (206)View product websiteHe loves it ... Deep V (hard to find) ... and the quality of the wool, a terrific gift!

Lambswool Ladies Crew Neck CardiganMore reviews of this product (216)View product websiteIt fits well and is very warm.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?