Swift refund. But still out of pocket on the post and packaging. Free delivery would be great.
Sarah
WoolOvers
13 days ago
Good morning,
Thank you for your review, we do offer free delivery on orders over £80, but under that there is a standard delivery charge applicable, we hope we can assist you again soon.
Kind regards,
Jason.
Customer services.
Product reviews
Sarah
WoolOvers
13 days ago
Good morning,
Thank you for your feedback, we are sorry your purchase was not suitable for you on this occasion, we appreciate you taking the time to leave your review.
Kind regards,
Jason.
Customer services.
Date of purchase: 06/09/2026
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LI
Linda
Feefo Verified
GBR
14 days ago
What Linda said about WoolOvers:
Very helpful.
Sarah
WoolOvers
13 days ago
Good morning Linda,
Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon.
Kind regards,
Jason.
Customer services.
Product reviews
Sarah
WoolOvers
13 days ago
Good morning Linda,
Thank you for your positive feedback, we are pleased you are happy with your jumper, we appreciate you taking the time to leave your review.
Kind regards,
Jason.
Customer services.
Good morning,
Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon.
Kind regards,
Jason.
Customer services.
Product reviews
Sarah
WoolOvers
13 days ago
Good morning,
Thank you for your positive feedback, we are pleased you are happy with your top, we appreciate you taking the time to leave your review.
Kind regards,
Jason.
Customer services.
Excellent service, items ordered quickly dispatched and delivered.
Sarah
WoolOvers
13 days ago
Good morning,
Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon.
Kind regards,
Jason.
Customer services.
Product reviews
Sarah
WoolOvers
13 days ago
Good morning,
Thank you for your positive feedback, we are pleased you are happy with your jumper, we appreciate you taking the time to leave your review.
Kind regards,
Jason.
Customer services.
Sarah
WoolOvers
13 days ago
Good morning,
Thank you for your positive feedback, we are pleased you are happy with your cardigan, we appreciate you taking the time to leave your review.
Kind regards,
Jason.
Customer services.
Have downgraded you because I fried to order the check shirt dress W830L from your new catalogue already sold out. The dress looks lovely.
Sarah
WoolOvers
14 days ago
Good afternoon,
Thank you for your 4-star review, we are delighted you are pleased with the service you received, we are sorry for the out of stock item, as we are online, and the catalogues are printed in advance, this can happen, we hope we can assist you again soon.
Kind regards,
Jason.
Customer services.
Product reviews
Sarah
WoolOvers
14 days ago
Good afternoon,
Thank you for your positive feedback, we are pleased you are happy with your shirt, we appreciate you taking the time to leave your review.
Kind regards,
Jason.
Customer services.
The jumper arrived promptly in appropriate packaging.
Sarah
WoolOvers
14 days ago
Good afternoon,
Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon.
Kind regards,
Jason.
Customer services.
Product reviews
Sarah
WoolOvers
14 days ago
Good afternoon,
Thank you for your positive feedback, we are pleased you are happy with your jumper, we appreciate you taking the time to leave your review.
Kind regards,
Jason.
Customer services.
Good afternoon Susan,
Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon.
Kind regards,
Jason.
Customer services.
Product reviews
Sarah
WoolOvers
14 days ago
Good afternoon Susan,
Thank you for your positive feedback, we are pleased you are happy with your jumper, we appreciate you taking the time to leave your review.
Kind regards,
Jason.
Customer services.
Date of purchase: 06/09/2026
0
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Trusted Customer
Feefo Verified
14 days ago
Quick and kept informed
Sarah
WoolOvers
14 days ago
Good afternoon,
Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon.
Kind regards,
Jason.
Customer services.
Product reviews
Sarah
WoolOvers
14 days ago
Good afternoon,
Thank you for your positive feedback, we are pleased you are happy with your cardigan, we appreciate you taking the time to leave your review.
Kind regards,
Jason.
Customer services.
Good website easy to order and quick delivery. This was my first order with Woolovers but it won't be my last.
Sarah
WoolOvers
14 days ago
Good morning,
Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon.
Kind regards,
Jason.
Customer services.
Good morning Faycal,
Thank you for your 4-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon.
Kind regards,
Jason.
Customer services.
Product reviews
Sarah
WoolOvers
14 days ago
Good morning Faycal,
Thank you for your positive feedback, we are pleased you are happy with your purchase, we appreciate you taking the time to leave your review.
Kind regards,
Jason.
Customer services.
Sarah
WoolOvers
14 days ago
Good morning Faycal,
Thank you for your positive feedback, we are pleased you are happy with your purchase, we appreciate you taking the time to leave your review.
Kind regards,
Jason.
Customer services.
Founded in 1989 at Country and Equestrian shows up and down the country, WoolOvers is now a world class knitwear brand, supplying over 1 million customers with women's and men's knitwear and accessories. The softest cashmere, the cosiest lambswool, the comfiest cotton, the finest merino wool... we are experts in natural knitwear and yarns and want to share nearly 30 years of experience with our customers.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Founded in 1989 at Country and Equestrian shows up and down the country, WoolOvers is now a world class knitwear brand, supplying over 1 million customers with women's and men's knitwear and accessories. The softest cashmere, the cosiest lambswool, the comfiest cotton, the finest merino wool... we are experts in natural knitwear and yarns and want to share nearly 30 years of experience with our customers.