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WoolOvers Reviews | Customer Service Reviews for https://www.feefo.com/reviews/wool-overs-uk | Feefo

Displaying all 116,882 reviews

Trusted Customer

Feefo Verified

2 hours ago

The cardigan is a good fit, the colour is an advertised and it’s a pleasure to wear it.

Product reviews

Date of purchase: 12/04/2026

Mary

Feefo Verified

GBR

3 hours ago

What Mary said about WoolOvers:

Classic Quality

Quick service. In the past when I've had a problem it has been dealt with helpfully on the phone.

Sarah

WoolOvers

2 hours ago

Good afternoon Mary, Thank you for your 4-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Product reviews

Date of purchase: 26/04/2026

Trusted Customer

Feefo Verified

5 hours ago

Always prompt, efficient, informative and follow instructions re delivery

Sarah

WoolOvers

4 hours ago

Good afternoon, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Product reviews

Date of purchase: 19/04/2026

Linda

Feefo Verified

GBR

5 hours ago

What Linda said about WoolOvers:

Arrived quickly. But I hadn’t realised you had to pay to return iitems. That’s the reason for giving 3 stars. I will not order from again

Sarah

WoolOvers

5 hours ago

Good afternoon Linda, Thank you for your review, we do not do free returns, but we do sell a £2.50 return label, and this needs to be ordered at the time of placing your order, this is the easiest and cheapest way to return if needed, this can be added to your basket by ticking the box for the pre paid returns label at the checkout stage, you can find our return information on our website. Kind regards, Jason. Customer services.

Product reviews

Date of purchase: 26/04/2026

Janice

Feefo Verified

GBR

6 hours ago

What Janice said about WoolOvers:

Good choice of well made clothing.

Good choice of well designed & made clothing, that’s not always available elsewhere.

Sarah

WoolOvers

5 hours ago

Good afternoon Janice, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Product reviews

Date of purchase: 26/04/2026

Marion

Feefo Verified

GBR

7 hours ago

What Marion said about WoolOvers:

Excellent

Easy to order and prompt delivery

Sarah

WoolOvers

6 hours ago

Good morning Marion, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Product reviews

Date of purchase: 26/04/2026

Trusted Customer

Feefo Verified

7 hours ago

Value For Money!

Deliveries are always as expected, with goods sustainably packaged, (although sadly not very waterproof!), while you're kept informed of your parcel's progress.

Sarah

WoolOvers

7 hours ago

Good morning, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Product reviews

Date of purchase: 06/04/2026

Tina

Feefo Verified

GBR

7 hours ago

What Tina said about WoolOvers:

Poor customer service

Your service is very poor. You simply ignore enquiries. Not very pleasant.

Sarah

WoolOvers

7 hours ago

Good morning Tina, Thank you for your review, we are very sorry you were not replied to with your query, it would be best to call us, and we can assist you further, we are sorry for the inconvenience. , Kind regards, Jason. Customer services.

Product reviews

Date of purchase: 26/04/2026

Trusted Customer

Feefo Verified

1 day ago

Great item

Fast confirmation of order and delivery

Sarah

WoolOvers

10 hours ago

Good morning, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Product reviews

Date of purchase: 11/04/2026

David

Feefo Verified

GBR

1 day ago

What David said about WoolOvers:

Good service

Good service kept informed of delivery all along and items came in time frame

Sarah

WoolOvers

1 day ago

Good morning David, Thank you for your 4-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Product reviews

Date of purchase: 11/04/2026

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