I wouldn't really say 'poor', but 'adequate' but you haven't such a choice.
According to tracking, Hermes attempted delivery on a day when we were at home. When delivery was made a couple of days...
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Customer Services UK
WoolOvers
10 years ago
We are sorry for the disappointment caused by the delay in receiving your order. Our delivery timeframe is 3-5 working days but we do offer a next working day service if you would like to receive items more quickly in future. We are in contact with our Courier regarding the issues concerned. We pride ourselves on offering an excellent customer service and it is disappointing when we are let down by the courier.
Product reviews
Date of purchase: 18/07/2016
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Trusted Customer
10 years ago
Always excellent service
Product reviews
Date of purchase: 18/07/2016
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TC
Trusted Customer
10 years ago
What Trusted Customer said about WoolOvers:
The goods are first rate and they arrived within two days which was quick
A first purchase from Wool Overs for me. There was a bit of a muddle online with the "10% off first order" offer but it was resolved on the phone.
I may well buy something else in the future.
Founded in 1989 at Country and Equestrian shows up and down the country, WoolOvers is now a world class knitwear brand, supplying over 1 million customers with women's and men's knitwear and accessories. The softest cashmere, the cosiest lambswool, the comfiest cotton, the finest merino wool... we are experts in natural knitwear and yarns and want to share nearly 30 years of experience with our customers.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Founded in 1989 at Country and Equestrian shows up and down the country, WoolOvers is now a world class knitwear brand, supplying over 1 million customers with women's and men's knitwear and accessories. The softest cashmere, the cosiest lambswool, the comfiest cotton, the finest merino wool... we are experts in natural knitwear and yarns and want to share nearly 30 years of experience with our customers.