Website is informative and easy to use if on PC ( doesn't seem to work so well on a tablet).
I would recommend the company (and have done) for good value and reliable quality
Will certainly buy from...
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Product reviews
Date of purchase: 18/07/2016
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Trusted Customer
10 years ago
Speedy and efficient
Product reviews
Customer Services UK
WoolOvers
10 years ago
Thank you for leaving feedback on the Zip thru Cardigan you have received. I am very sorry to hear you disappointed in the style of the Silk/Cotton garment but this garment is not a fitted garment whereas the previous Lambswool Cardigan you ordered is a fitted cardigan. We would be happy for you to return the garment to us if you are not entirely satisfied for either an exchange or refund. The returns address can be found on our website under the Returns Section on www.woolovers.co.uk
I hope this is a one-off error. I ordered a cashmere crew-necked cardigan and received a short-sleeved cotton jumper instead! which you should have received back by now. Admittedly, the label on...
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Customer Services UK
WoolOvers
10 years ago
Thank you for your feedback and sorry to hear you have received an incorrectly labelled garment. I have contacted you directly about this error and have arranged for a full refund of postage costs to be issued. This is most unusual for this to happen and on the very rare occasion it does we would normally issue a free returns bag and label for you to return it to us. Your comments have been noted on your order.
This was a good experience with no problems at all. My order arrived on time and was well packed.
I would recommend Wool Overs to family, friends and neighbours.
I shall definitely buy from them...
I wouldn't really say 'poor', but 'adequate' but you haven't such a choice.
According to tracking, Hermes attempted delivery on a day when we were at home. When delivery was made a couple of days...
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Customer Services UK
WoolOvers
10 years ago
We are sorry for the disappointment caused by the delay in receiving your order. Our delivery timeframe is 3-5 working days but we do offer a next working day service if you would like to receive items more quickly in future. We are in contact with our Courier regarding the issues concerned. We pride ourselves on offering an excellent customer service and it is disappointing when we are let down by the courier.
Product reviews
Date of purchase: 18/07/2016
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Trusted Customer
10 years ago
Always excellent service
Product reviews
Date of purchase: 18/07/2016
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TC
Trusted Customer
10 years ago
What Trusted Customer said about WoolOvers:
The goods are first rate and they arrived within two days which was quick
Founded in 1989 at Country and Equestrian shows up and down the country, WoolOvers is now a world class knitwear brand, supplying over 1 million customers with women's and men's knitwear and accessories. The softest cashmere, the cosiest lambswool, the comfiest cotton, the finest merino wool... we are experts in natural knitwear and yarns and want to share nearly 30 years of experience with our customers.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Founded in 1989 at Country and Equestrian shows up and down the country, WoolOvers is now a world class knitwear brand, supplying over 1 million customers with women's and men's knitwear and accessories. The softest cashmere, the cosiest lambswool, the comfiest cotton, the finest merino wool... we are experts in natural knitwear and yarns and want to share nearly 30 years of experience with our customers.