How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

WoolOvers Reviews

https://www.woolovers.com/

EXCEPTIONAL

Natural Knitwear Experts Since 1989

Service

4.7

Product

4.5

6,321

1,024

176

111

7,716

ratings over the past year

Displaying all 116,918 reviews

Trusted Customer

9 years ago

What Trusted Customer said about WoolOvers:

Fabulous quality & speedy delivery

Product reviews

Date of purchase: 05/07/2016

Trusted Customer

Reading

9 years ago

What Trusted Customer said about WoolOvers:

Reliable quality and service

Reliable quality.

Date of purchase: 05/07/2016

Trusted Customer

9 years ago

Very satisfied.

As usual efficient service.

Date of purchase: 05/07/2016

Trusted Customer

9 years ago

What Trusted Customer said about WoolOvers:

I am yet to receive my goods. Do you know when they will be with me?

Customer Services UK

WoolOvers

9 years ago

We are sorry for the disappointment caused by the delay in receiving your order. I have checked your order and have contacted the courier, I am pleased to report that your order will be with you shortly. Our delivery timeframe is 3-4 working days but we do offer a next working day service if you would like to receive items more quickly in future.

Date of purchase: 05/07/2016

Trusted Customer

St.Albans

9 years ago

What Trusted Customer said about WoolOvers:

Quite pleased with my order. Quick delivery.

Very efficient.

Product reviews

Date of purchase: 05/07/2016

Trusted Customer

9 years ago

Easy to deal with. Prompt service.

Prompt

Product reviews

Date of purchase: 05/07/2016

Trusted Customer

Norfolk

9 years ago

What Trusted Customer said about WoolOvers:

wrong item delivered

wrong item delivered - returned via Hermes 11 July

Customer Services UK

WoolOvers

9 years ago

I'm disappointed to hear that we have sent you an incorrect garment and apologise for this. We have arranged for a free returns bag and a replacement garment to be sent immediately.

Date of purchase: 05/07/2016

Trusted Customer

9 years ago

My favourite wool web site.

Excellent service. Able to track delivery and parcel arrived on time and was well packaged.

Product reviews

Date of purchase: 05/07/2016

Trusted Customer

9 years ago

What Trusted Customer said about WoolOvers:

Super service and quality

Lovely quality and excellent delivery

Product reviews

Date of purchase: 05/07/2016

Trusted Customer

Retfrord

9 years ago

What Trusted Customer said about WoolOvers:

Unisex Cardigan

I find woolovers very efficient with orders but it's a shame the return postage puts me off.

Customer Services UK

WoolOvers

9 years ago

Sorry to hear the return postage costs have caused you some concern. We have listened to our customers and we do now offer a pre-paid returns label which is available to purchase when you place your order either on-line or via mail order.

Product reviews

Date of purchase: 05/07/2016

Not received a review invite?

View all media (157)

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

WoolOvers Reviews

Womens Cashmere and Merino Edge to Edge Long CardiganMore reviews of this product (1,032)View product website

Womens Cashmere and Merino V Neck JumperMore reviews of this product (403)View product websiteLovely garment. Colour is gorgeous, good fit & very comfortable fabric.

Womens Silk and Cotton Scoop Neck Frilly CardiganMore reviews of this product (45)View product websitePerhaps not brilliant for larger bust size, gapes open .(decided to sew closed rather than return - worked perfectly) .Very pretty top, but will stick with 'closed ' ones from now on.

Womens Cashmere and Merino Button PonchoMore reviews of this product (293)View product websiteLovelyou poncho. Gpossibly quality. Very happy with this item.

Unisex Cashmere and Cotton Cable Crew Neck SweaterMore reviews of this product (21)View product websiteLovely soft jumper and just right for cool autumn evenings.

Unisex Cashmere and Merino Crew Neck JumperMore reviews of this product (195)View product websiteWould not hesitate to recommend this jumper.

Unisex Cashmere and Cotton V Neck JumperMore reviews of this product (141)View product websiteBeautiful jumper, lovely colour and perfect sizing.

Unisex Lambswool Shawl Collar CardiganMore reviews of this product (7)View product website

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?