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WoolOvers Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 118,412 reviews

Trusted Customer

Feefo Verified

7 days ago

Good quality products. Delivered quickly

Sarah

WoolOvers

7 days ago

Good morning, Thank you for your 4-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Product reviews

Date of purchase: 27/07/2026

Jane

Feefo Verified

7 days ago

What Jane said about WoolOvers:

Easy ordering process, speedy delivery.

Sarah

WoolOvers

7 days ago

Good morning Jane, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Product reviews

Date of purchase: 27/07/2026

Trusted Customer

Feefo Verified

8 days ago

Wooly Over The Moon

Quick & accurate in its description & delivery.

Sarah

WoolOvers

7 days ago

Good morning, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Product reviews

Date of purchase: 13/07/2026

Trusted Customer

Feefo Verified

8 days ago

Don't bother with this dress

I had to pay £4 postage to receive the dress and another £4 to send it back. A lot of catalogues give free postage so I was annoyed that I paid £8 to receive and return a poor quality garment.

Sarah

WoolOvers

7 days ago

Good morning, Thank you for your review, unfortunately, we do not do free returns, we do offer free delivery on orders over £80 and we do offer discounts with our catalogues, we do also offer a £2.50 return label, this needs to be purchased when placing your order, and this will be available at the checkout stage of your purchase, you need to tick the box to add this to your order, you can find our return information on our website, we appreciate your time in leaving your feedback. Kind regards, Jason. Customer services.

Product reviews

Date of purchase: 27/07/2026

Trusted Customer

Feefo Verified

8 days ago

Not good ordered 18 was too big so reordered 16 was sent another 18.

Sarah

WoolOvers

7 days ago

Good morning, Thank you for your review, we are sorry for the issue with your order on this occasion, we apologise for the inconvenience this caused you, and we hope we can assist you again soon. Kind regards, Jason. Customer services.

Date of purchase: 13/07/2026

Feefo Verified

8 days ago

What Jo said about WoolOvers:

Happy with this outfit

Easy to use website, quick email confirmation of order, speedy delivery and I always pay for a return label as it's cheaper than the post office cost. Never had a problem ordering

Sarah

WoolOvers

7 days ago

Good morning Jo, Thank you for your positive feedback, we are pleased you are happy with your cardigan, we appreciate you taking the time to leave your review. Kind regards, Jason. Customer services.

Product reviews

Date of purchase: 13/07/2026

Trusted Customer

Feefo Verified

8 days ago

As above.

Good packaging, efficient delivery. Very good brochure.

Sarah

WoolOvers

7 days ago

Good morning, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Product reviews

Date of purchase: 27/07/2026

Trusted Customer

Feefo Verified

8 days ago

I buy loads of stuff from Woolovers, ever since my daughter bought me a coatigan which had a loose thread. She sent a photo and immediately Woolovers replaced. Very impressed with service and have...

Sarah

WoolOvers

8 days ago

Good afternoon, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Product reviews

Sarah

WoolOvers

8 days ago

Good afternoon, Thank you for your positive feedback, we are pleased you are happy with your poncho, we appreciate you taking the time to leave your review. In regard to pilling, we do expect some pilling initially with natural fibres, however, this should be a temporary process. All wool has short and long fibres, the shorter fibers will naturally work their way to the surface and once these have gone you are left with long fibres that will not pill. The pills can easily be removed with a pilling comb and the pilling should settle after the first few wears and wash. Kind regards, Jason. Customer services.

Date of purchase: 13/07/2026

Trusted Customer

Feefo Verified

8 days ago

Good customer service

Ordering was easy and item arrived quickly and carefully packed.

Sarah

WoolOvers

8 days ago

Good morning, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Product reviews

Date of purchase: 27/07/2026

Gill

Feefo Verified

GBR

8 days ago

What Gill said about WoolOvers:

very versatile dress

Fast. Comes when you say it will. Sensibly packed.

Sarah

WoolOvers

8 days ago

Good morning Denver, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Product reviews

Date of purchase: 27/07/2026

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Floral and Sheep Repeat Fairisle Cardigan

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WoolOvers Reviews

Printed Broderie Notch Neck TopMore reviews of this product (10)View product websiteComfortable. true to size

V Neck Short Sleeve CardiganMore reviews of this product (8)View product websitePerfect summer wear on holiday for an evening walk when it’s chilly because the sun has gone down.

Ticking Stripe V Neck DressMore reviews of this product (15)View product websiteI didn't love anything about this dress and sent it back. It was made from very cheap material that creased easily and was a strange shape too.

Organic Cotton Relaxed TrouserMore reviews of this product (355)View product websiteThey are not heavyweight and could be used for casual or smart. I have tried may pairs of Woolovers jeans and find them too long in the body and baggy around the top of the leg. These fitted nicely...Read more

Cotton & Cashmere V Neck JumperMore reviews of this product (109)View product websiteReally liked this jumper. So far, I have found that the cotton and cashmere mix does not bobble as sometimes the merino/cashmere mix can. It is a lovely colour (green) and size 10 fits me well as a...Read more

Cashmere Merino Crew Neck CardiganMore reviews of this product (2,605)View product websiteSoft feeling, good sizing and very comfortable. As always efficient delivery.

Broderie Button Through DressMore reviews of this product (7)View product websiteI loved the colour and the material. I wore it in the heatwave and a perfect stranger complimented me on my dress! It has washed well too!

Notch Neck Fluted Sleeve DressMore reviews of this product (23)View product websiteThe dress was pretty and of good quality , which I've come to expect from Woolovers, but for some reason it just didn't suit me so I sent it back. Very good customer service. Thankyou.

Cashmere Merino Blend Button PonchoMore reviews of this product (380)View product websiteBeautiful soft and light! Perfect when you have sleeves and you need another layer. Only anxious that it shows a few signs of pilling.

Avebury Quilted Puffer GiletMore reviews of this product (2)View product websiteNice sage colour which looks great with navy or brown. Waist adjustment gives it a great shape. Nicely padded for cooler days.

Button Through Linen DressMore reviews of this product (1,212)View product websiteLoose and easy to wear in this very hot weather, but smart enough for most occasions. I have had lots of compliments

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