Messaged customer support 3 days ago and still no response. I guess once they have your money, if anything is wrong, don’t expect wipertech to get back you.
Jean
Wipertech AU
2 months ago
Hi Craig, sorry for the delay.
Good news is I can see the replacement is out on its way to you already.
It looks like there may be a connector difference for your specific build year, which can happen as manufacturers sometimes change the wiper arm style.
Do let us know if we can assist further with anything else.
Cheers!
Wipertech Team
Product reviews
Jean
Wipertech AU
2 months ago
Hi Craig, thanks for leaving a review and letting us know!
Good news is I can see the replacement is out on its way to you already.
It looks like there may be a connector difference for your specific build year, which can happen as manufacturers sometimes change the wiper arm style.
Do let us know if we can assist further with anything else.
Cheers!
Wipertech Team
Website had a 30% eofy sale link advertised and it just didn’t work at all, after trying to use it for 3 days just gave up and paid full price for the product, that was extremely disappointing but...
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Jean
Wipertech AU
2 months ago
Hi , thanks for raising our attention to this!
This is unusual, as we're getting hundreds of orders with the active discount code.
No worries, as a gesture of goodwill, we've gone ahead and refunded you 30% as part of the EOFY sale.
If you don’t see it within a few business days, let me know and I’ll follow it up.
Cheers,
Wipertech Team
The wipers arrived promptly and as per the delivery schedule advised during the purchase.
Product reviews
Jean
Wipertech AU
2 months ago
Hi Ivor,
thank you for sharing your feedback with us.
I'm really sorry to hear that you weren't satisfied with the wiper blades.
Let's have a quick look at the installation of the blades; it's possible this was not installed correctly.
No worries, as we do have a 12-month warranty on all our blades.
I've emailed you directly to offer further assistance, as well as express post replacements if needed.
Cheers,
Wipertech Team
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