Wipertech AU Reviews

Hey Craig, thank you for taking the time to share such a detailed account of your experience. I’m genuinely sorry to hear that what started as a positive interaction turned into such a frustrating ordeal. I’m glad our initial response time regarding the first replacement met your expectations, but I completely understand why you requested a refund at a later point. Unfortunately, we could not act as swiftly as the first replacement. I would also like to acknowledge that there is no excuse for rudeness or hanging up on a customer, and that behavior does not reflect our values. We will be personally looking into this incident for further review and proper action. Still good to hear your refund has been processed now. I apologize for the frustration and delay you experienced throughout this process. We will be using this feedback to improve our service. Cheers, Jean V. Wipertech Team