Returns service poor. Most places provide a returns form & label.
Willow Cashmere
Willow Cashmere
12 years ago
Thank you so much for your very helpful comments regarding our returns, and Im so glad you like the jumper. We are working right now on a sticky-back label to send out with orders.
Love your products having bought 3 shawls,however, not a rating of excellent as with 2 items your storage bags were not delivered. These are very useful for storing the shawls when travelling and at...
Read more
Willow Cashmere
Willow Cashmere
12 years ago
Thank you for your lovely comments about the shawls. I am so sorry you didnt receive the storage bags. They were out of stock and you should have been informed. Please email info@willowcashmere.com with your address and we will send you the bags asap.
Sarah
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.