Search reviews
Looking for our business site?

Visit

Feefo.com

Merchant Logo

White Horse Energy Reviews

https://www.whitehorseenergy.co.uk/
Rated
Excellent
Service
4.4
/5
Product
4.3
/5

5

4

3

2

1

34

5

1

1

4

45

ratings over the past year

White Horse Energy is no longer an active Feefo customer
Displaying all 16,967 reviews
PH
Peter Hilton
9 years ago
Date of purchase: 01/11/2015
What Peter Hilton said about White Horse Energy:
Kiln dried ash
The product is excellent, really pleased. However, the delivery experience was terrible. My wife took delivery and was very upset my the manner of the driver. The chosen spot was admittedly a...

Read all
Merchant Logo
Stuart Fitzgerald
White Horse Energy
9 years ago
Hi Peter, We're really sorry to hear about the attitude problem with our hauliers driver. We have taken this matter up with the haulier in an attempt to figure out what on earth happened. Please could you pass our apologies on to your wife - there is never any excuse for unpleasant behaviour from a driver. Please accept our unreserved apologies about this. Kind regards Stuart
Product reviews

0
Share
Trusted Customer
9 years ago
Date of purchase: 28/10/2015
Excellent
Second to none. Easy website. Clear pricing. Fab customer service
Product reviews

0
Share
MG
Michael Gray
9 years ago
Date of purchase: 29/10/2015
What Michael Gray said about White Horse Energy:
Excellent service and really charming lady answering the phone.
Product reviews

0
Share
Trusted Customer
9 years ago
Date of purchase: 29/10/2015
White Horse Energy
I would and have recommended the pellets and have bought several times. The bags have now improved as they are stronger, but they are v slippery and are not wrapped securely enough on the pallet -...

Read all
Product reviews

0
Share
RA
Rob Angell
9 years ago
Date of purchase: 29/10/2015
What Rob Angell said about White Horse Energy:
Unhappy
Minor problem communicated via email and not even the courtesy of a response
Merchant Logo
Stuart Fitzgerald
White Horse Energy
9 years ago
Hi Rob, We're really sorry that you've had an issue with your order. We don't seem to have any emails in our system from you (hopefully it's not been gobbled by our spam filters). We've tried to get in touch today to find out what happened without any luck. Please could you drop us a line on sales@whitehorseenergy.co.uk or a call on 01285 402 000 so that we can get to the bottom of it. All the best Stuart
Merchant Logo
Stuart Woodward
White Horse Energy
9 years ago
-
Product reviews

0
Share
Trusted Customer
9 years ago
Date of purchase: 30/10/2015
Fast Efficient Service
Product reviews

0
Share
JW
John Wicholls
9 years ago
Date of purchase: 30/10/2015
What John Wicholls said about White Horse Energy:
Good wood
Always on time
Product reviews

0
Share
Not received a review invite?
About White Horse Energy
White Horse Energy is a domestic biomass energy supplier. We deliver wood pellets, kiln dried firewood and wood briquettes throughout the UK. We are the largest supplier of our type in the country and have achieved this position through a commitment to product quality backed up by a passionate customer service team.
Read all
01285402000
Globe House, Love Lane, Love Lane Industrial Estate, Cirencester, Gloucestershire, GL7 1YG, United Kingdom
Customer Support
Website
Facebook
X (Twitter)
Instagram
Why trust Feefo reviews?

Learn more about Feefo
About White Horse Energy
White Horse Energy is a domestic biomass energy supplier. We deliver wood pellets, kiln dried firewood and wood briquettes throughout the UK. We are the largest supplier of our type in the country and have achieved this position through a commitment to product quality backed up by a passionate customer service team.