I am very sorry to read of your disappointment with your Verity Bag. I am sorry to read that the strap was not long enough and did not sit comfortably across body. I will be sure to raise your feedback with our Design Team so that they can look into this as it is one of our most popular items.
I am sorry for the disappointment caused to you on this occasion.
Was excited about this jumpsuit arriving but was disappointed. The cut is cheap looking and very overpriced. Sent back same day.
Sophie H.
WHISTLES
7 years ago
Hello,
Thank you for your feedback.
I am sorry to read that the Claris Jumpsuit did not meet our usual quality and you were disappointed with the item. I will be sure to raise your comments with our Garment and Design Team so that they may use to to improve our designs and products in the future.
I hope that you find another item from our new season collection that is perfect for you.
Many thanks,
Product reviews
Sophie H.
WHISTLES
7 years ago
Hello,
Thank you for your feedback.
I am sorry to read that the Claris Jumpsuit did not meet our usual quality and you were disappointed with the item. I will be sure to raise your comments with our Garment and Design Team so that they may use to to improve our designs and products in the future. I hope that you find another item from our new season collection that is perfect for you.
I contacted you to complain you delivered the wrong product nearly a week ago and no one has even contact me to acknowledge this. I had to go to the store to change the top. Service overall poor
Sophie H.
WHISTLES
7 years ago
Hello,
Thank you for your feedback.
I am very sorry to read that you have received the incorrect item and have had no response form our Customer Services Team to address and sort this for you. I apologise that you have now gone to store to rectify this yourself. I do hope that this has been changed and you have the top you had ordered.
I apologise for the disappointment caused to you. We will certainly address this internally and ensure that this service is improved upon.
Many thanks,
Product reviews
Sophie H.
WHISTLES
7 years ago
Hello,
Thank you for your feedback.
I am sorry that you have received the incorrect item. This is by no means acceptable service and I apologise for the inconvenience and frustration caused. I hope that our colleagues in store were able to assist and get the correct top for you.
Whistles is a contemporary fashion brand, based in London.
A shopping destination for the busy, dynamic woman, we create timeless pieces with an intelligent sense of design. Collections are considered, wearable and yet distinct, with true seven days a week appeal, crafted to fit effortlessly into modern life.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Whistles is a contemporary fashion brand, based in London.
A shopping destination for the busy, dynamic woman, we create timeless pieces with an intelligent sense of design. Collections are considered, wearable and yet distinct, with true seven days a week appeal, crafted to fit effortlessly into modern life.