Excellent service - item sent promptly & I was told when to expect delivery. Item arrived well packed.
Water purifier bottle bought for emergencies & also so I can drink caravan tap water without...
Ordered on the 1st March and still not delivered! In the interests of fairness I will submit a further review if the product arrives before a trip to India scheduled in two weeks. This product was...
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Dave Shanks
Water-to-Go
4 months ago
Good morning,
Your order was received on Sunday 1st and shipped on Monday the 2nd. We exclusivly use Royal Mail tracked 48 hour sevice for our 'standard' service. The system unfortunately does not alert my team to 'exceptions'. Having checked after receiving your review, the package is due for delivery today. If it is not received, please let me know and I shall send a second via DPD.
I can only apologise for the unforeseen delay, which has given rise to your one star review.
Please contact me directly on info@watertogo.international,
Sincerely
Dave Shanks
Director.
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