Hi, we received your order on 13th at 6.35 pm and was dispatched on the 14th. Your delivery was on 16th so, in fact, we achieved a 48 hour delivery as per our advertised shipping times.
We are sorry that you were disappointed and left a three star review for service but a better review for our product,
Water to Go Customer Services
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.