How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Voyager Insurance Services Reviews

http://www.voyagertravelinsurance.co.uk

EXCEPTIONAL

Service

4.7

215

278

ratings over the past year

Displaying all 2,518 reviews

Trusted Customer

11 years ago

Excellent customer service

Trusted Customer

12 years ago

did not recieve any paper work or certificates

Voyager Insurance Services

11 years ago

We have re-sent the email with your policy documents on. Please check your spam or junk folders are sometimes, depending on your settings, emails can end up there. If you still don't received them, please call the office on 01483 562 662 and we will send a copy in the post to you. Many Thanks

Trusted Customer

11 years ago

now recieved paper work thankyou

Trusted Customer

11 years ago

No problem very good service, no hassle

Trusted Customer

12 years ago

Helpful, polite staff, clear explanations of policy and procedures. Couldn't be happier with how I…

Helpful, polite staff, clear explanations of policy and procedures. Couldn't be happier with how I was dealt with

Trusted Customer

12 years ago

All good as always

Trusted Customer

12 years ago

Polite, helpful team. Many thanks

Trusted Customer

12 years ago

Easy to procure, but did not receive any e-mail details without telephoning and asking for…

Easy to procure, but did not receive any e-mail details without telephoning and asking for them. The details did appear on the internet when booking, but thios disappeared from the screen in a short...

Voyager Insurance Services

12 years ago

Thank you for contacting us. Usually, the email containing your policy documents goes through very quickly, but in some cases may take a few minutes. The email containing your policy information attachment can occasionally go into your spam folder, depending on your email settings, so it is always worth checking this. From your comment, it sounds like you now have your documents, but please let us know if you need any further assistance.

Trusted Customer

12 years ago

Very good service but costs rise every year. Realise age and medical condition have a…

Very good service but costs rise every year. Realise age and medical condition have a bearing but am paying much more than I did only six months ago. If this trend continues I shall have to look...