commun icated by email and staff member exceptionally helpful
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Trusted Customer
11 years ago
Easy to use website where you could move back and forwards to check information which…
Easy to use website where you could move back and forwards to check information which wax clearly presented. Gave confidence in product.
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Trusted Customer
11 years ago
Can I suggest you clarify how one gets a quote for vehicle PLUS caravan. At…
Can I suggest you clarify how one gets a quote for vehicle PLUS caravan. At the moment one has to press "Buy this policy" before receiving the option to add a caravan. Just add the comment "The...
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Trusted Customer
11 years ago
Very easy to complete online payment and receive confirmation.
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Trusted Customer
11 years ago
Good value insurance and easy-to-use website
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Trusted Customer
11 years ago
Very pleased with service provided - many thanks.
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Trusted Customer
11 years ago
Renewal dealt with courteously and speedily.
Renewal dealt with courteously and speedily.
Trusted Customer
11 years ago
Would be very helpful if the insurance certificate could be provided as a pdf as well as the Key Facts and Policy Document.
Voyager Insurance Services
Voyager Insurance Services
11 years ago
Thank you for the feedback. Although the system cannot produce policy certificates in PDF itself, I have created and sent you a version of your certificate in PDF format.
I hope that helps.
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Trusted Customer
11 years ago
FYI, on some of the screens you could not see the bottom of the page…
FYI, on some of the screens you could not see the bottom of the page and there was no sidebar to move the page up. I had to raise the pages by zooming out. I noticed this when I tried to pay.
Voyager Insurance Services
Voyager Insurance Services
11 years ago
Thanks for letting us know, we will look into this and get it fixed.
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Trusted Customer
11 years ago
All done by phone and details emailed out promptly. Professional competent staff as far as…
All done by phone and details emailed out promptly. Professional competent staff as far as I could tell.
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Trusted Customer
11 years ago
Very good and helpful on the telephone, speedy service by e-mail and by post
Voyager Insurance has proudly been providing high quality, great value, multi-award-winning Travel Insurance and other leisure insurance products for over 20 years.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Voyager Insurance has proudly been providing high quality, great value, multi-award-winning Travel Insurance and other leisure insurance products for over 20 years.