How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Viva Holidays Reviews

https://www.viva-holidays.co.uk

EXCELLENT

Service

Product

ratings over the past year

Displaying all 789 reviews

Trusted Customer

Feefo Verified

10 years ago

Excellent communication & information.

Product reviews

Date of purchase: 08/12/2015

Trusted Customer

Feefo Verified

10 years ago

Very happy with our holiday and service

Product reviews

Date of purchase: 08/12/2015

Trusted Customer

Feefo Verified

10 years ago

No complaints

Product reviews

Date of purchase: 13/12/2015

Trusted Customer

Feefo Verified

10 years ago

the service was wonderful,

Product reviews

Date of purchase: 07/12/2015

Trusted Customer

Feefo Verified

10 years ago

I was very pleased with the way they handled my booking on on a recent trip…

I was very pleased with the way they handled my booking on on a recent trip to Berlin.

Product reviews

Date of purchase: 20/12/2015

Trusted Customer

Feefo Verified

10 years ago

Really great service!! Everything spot on! Really nice people to deal with! Thank you!!

Product reviews

Date of purchase: 07/12/2015

Trusted Customer

Feefo Verified

10 years ago

Good service

Product reviews

Date of purchase: 06/12/2015

Trusted Customer

Feefo Verified

10 years ago

General admin & Communication good however additional costs spoiled the holiday experience somewhat ie New…

General admin & Communication good however additional costs spoiled the holiday experience somewhat ie New York hotel taxes (approx $100) and WIFI charges in Antigua ($50+ I think). These are...

Product reviews

Date of purchase: 12/12/2015

Trusted Customer

Feefo Verified

10 years ago

Helpful and informative though the Vienna hotel proved not to be completely honest with either…

Helpful and informative though the Vienna hotel proved not to be completely honest with either of us

Product reviews

Date of purchase: 14/12/2015

Trusted Customer

Feefo Verified

10 years ago

Good service

Viva Holidays

10 years ago

Good to hear you are pleased with our product and level of our service, we rely on such comments to allow us a real insight into the service we provide, and glad to know you had a good time. Viva Holidays

Product reviews

Date of purchase: 28/11/2015

Not received a review invite?

Why trust Feefo reviews?

Learn more about Feefo

Viva Holidays Reviews

icelandMore reviews of this productView product websiteIceland is a beautiful place to visit. Lovely scenery, natives very friendly, plenty to see and do. Especially nice just before Christmas!!

Rome&VeniceMore reviews of this productView product websiteWas a good package and everything promised was provided

Berlin&PragueMore reviews of this productView product websiteHoliday all went smoothly and was very enjoyable. Good value for the price.

Dusseldorf Christmas MarketMore reviews of this productView product websitethe market was small but ok,what I really loved were the fantastic shops,even a C and A,the hotel was very good ,lovely breakfast

BERLINMore reviews of this productView product websiteThe hotel was as nice as they said, the whole trip was very good value and I will certainly use them again.

BarbadosMore reviews of this productView product websiteHotel was awesome, loads of free stuff included(water ski, paddle boarding, snorkel etc) The restaurants they recommended were awesome.

Rome,Florence&VeniceMore reviews of this productView product website

NewYork&AntiguaMore reviews of this productView product websiteExcellent flights & accommodation. Transfers were very easy to arrange & flights straight back to the UK was really convenient however if UK departure & arrivak airports are different this needs to...Read more

Munich&ViennaMore reviews of this productView product websiteThe good comment is mostly for the Munich hotel. The room in the Vienna hotel was very poor, not as advertised and broken down. I have informed Secret Escapes and placed a review on Trip Advisor for...Read more

Berlin & PragueMore reviews of this productView product websiteGreat Hotels.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?