Merchant Logo

Van Meuwen Reviews

Rated
Excellent
Service
4.4
/5
Product
4.1
/5

5

4

3

2

1

762

218

90

36

46

1,152

ratings over the past year

Displaying all 19,202 reviews
Trusted Customer
1 year ago
Date of purchase: 27/05/2024
Great service
Excellent
Merchant Logo
Hannah L
Van Meuwen
12 months ago
Your review is EXCELLENT and thank you so much for sharing this towards the service you have received with your order. Kind regards, Hannah , Van Meuwen Customer Care
Product reviews

0
Share
Trusted Customer
1 year ago
Date of purchase: 28/05/2024
Arrived on time
Arrived on time polite driver excellent condition
Merchant Logo
Josh Young
Van Meuwen
11 months ago
Thankyou very much for your review and feedback. We are glad to hear that your order arrived in great condition. Kind regards, Josh, Van Meuwen Customer Care.
0
Share
Trusted Customer
1 year ago
Date of purchase: 04/06/2024
Ordered the hanging baskets packed well fast delivery
Merchant Logo
Sarah
Van Meuwen
11 months ago
Thank you for taking the time to leave some feedback for the service. I'm thrilled to learn your baskets arrived quickly and were packed well. Kind regards, Sarah, Van Meuwen customer care
Product reviews

0
Share
VE
Vivien Eller
Stevenage
1 year ago
Date of purchase: 14/05/2024
What Vivien Eller said about Van Meuwen:
Happy Lady
Brilliant as always.Any problems always dealt with promptly and satisfactorily
Merchant Logo
Naomi
Van Meuwen
1 year ago
Many thanks for leaving your wonderful feedback Vivien. It is great to hear you are pleased with your order and the service we provide. We do appreciate your lovely comments. Kindest regards, Naomi, Van Meuwen Customer Care.
Product reviews

0
Share
Trusted Customer
1 year ago
Date of purchase: 29/05/2024
Service good product not
Dealing with Van Meuen is easy and competent. The problem is with the goods. In another order purchased in May, delivery is now end of July so I cancelled the order. Van Meuen staff were great and...

Read all
Merchant Logo
Sarah
Van Meuwen
11 months ago
Thank you so much for taking the time to leave us some feedback. Kind regards, Sarah Van Meuwen customer care
Product reviews

0
Share
MS
michael sutherland
Hove
1 year ago
Date of purchase: 04/06/2024
What michael sutherland said about Van Meuwen:
Mike S.
Very good delivery service. Pansies were excellent. As stated previous order of small plants terrible.
Merchant Logo
Sarah
Van Meuwen
11 months ago
Thank you so much for sharing such wonderful feedback about the service. Kind regards, Sarah Van Meuwen customer care
Product reviews

0
Share
Trusted Customer
1 year ago
Date of purchase: 04/06/2024
have had no problems with company, goods sent out at optimum times
Merchant Logo
Helen M
Van Meuwen
1 year ago
Thank you so much for the 5 star feedback and hope that you have contacted us so that we were able to resolve this for you. Sorry for any inconvenience caused. Kindest regards Helen from Thompson and Morgan Customer Service Team.
Product reviews

0
Share
SW
Sue Wells
Douglas Isle of Man
1 year ago
Date of purchase: 23/04/2024
What Sue Wells said about Van Meuwen:
Plant that didn’t make it
Not very good when it comes to live plants as I said out of 36 plants got two left and I’m not sure they will make it either
Merchant Logo
Megan
Van Meuwen
1 year ago
We are truly sorry to hear your comments, this is not the standard of service or quality we strive to provide. To ensure this is put right for you we have reached out via email. Kindest regards, Meg. Van Meuwen Customer care.
SW
Sue Wells
1 year ago
Hi Megan, thank you for your reply to my review, I don’t think it was anything that your company did wrong but the fact that as we are an island we use to get out post by plane but now it comes by the boat and if it is delayed by bad weather it can take up to 5 days or more to get to the Isle of Man therefore in future I will stick to my bulbs and ect and not by live plants Thank you Sue
Merchant Logo
Megan
Van Meuwen
11 months ago
Thank you every so much for your feedback and understanding. All of our plants are packed to tolerate up to 5 days in transit so we can only apologise they did not travel well on this occasion. We trust the replacement order has been received in a timely manner. If we can be of any assistance please do not hesitate to get in touch. Kindest regards, Meg. Van Meuwen customer care.
Product reviews

0
Share
PT
Paul Turner
1 year ago
Date of purchase: 15/05/2024
What Paul Turner said about Van Meuwen:
Good supplier
Excellent service , provided that royal mail is not used as their carrier. Yodel have proved time and time again that they carry the plants with due care and attention.
Merchant Logo
Sarah
Van Meuwen
11 months ago
Thank you for taking the time and sharing such lovely feedback. We appreciate your feedback and we value your continued support. Kind regards, Sarah Van Meuwen customer care
Product reviews

0
Share
Trusted Customer
1 year ago
Date of purchase: 15/05/2024
The service was great - informative emails and efficient delivery.
Merchant Logo
Sarah
Van Meuwen
11 months ago
Thank you so much for sharing such lovely feedback about the service. Kind regards, Sarah Van Meuwen customer care
Product reviews

0
Share
About Van Meuwen
Established as a producer of tulip and daffodil bulbs in 1973, Van Meuwen diversified into mail order in 1977. Today Van Meuwen is a horticultural mail order specialist, working hard to ensure you receive the best quality plants and bulbs, delivered direct to your home at affordable prices. Our range includes familiar, well-established favourites as well as exciting new varieties: our buyers are on a constant search for new and exclusive ideas from all parts of the world, so you'll find something different every year.
Read all
Poplar Lane, Ipswich, Suffolk, IP8 3BU, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About Van Meuwen
Established as a producer of tulip and daffodil bulbs in 1973, Van Meuwen diversified into mail order in 1977. Today Van Meuwen is a horticultural mail order specialist, working hard to ensure you receive the best quality plants and bulbs, delivered direct to your home at affordable prices. Our range includes familiar, well-established favourites as well as exciting new varieties: our buyers are on a constant search for new and exclusive ideas from all parts of the world, so you'll find something different every year.