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Van Meuwen Reviews | Customer Service Reviews for https://www.feefo.com/reviews/van-meuwen | Feefo

Displaying all 19,203 reviews

Trusted Customer

12 months ago

Date of purchase: 29/05/2024

Prompt delivery. Well package eith recyclable material Thank

Megan

Van Meuwen

11 months ago

Thank you ever so much for your feedback. We are pleased to hear the order arrived promptly and well packed. Kindest regards, Meg. Van Meuwen Customer care.

Product reviews

brenda parsons

Kettering

12 months ago

Date of purchase: 28/05/2024

What brenda parsons said about Van Meuwen:

Fast efficient service

Megan

Van Meuwen

11 months ago

Many thanks Brenda for your 5 star review. We are pleased to hear you found the service received to be fast and efficient. Kindest regards, Meg. Van Meuwen Customer Care.

Product reviews

Ronald Wells

Derby

12 months ago

Date of purchase: 29/05/2024

What Ronald Wells said about Van Meuwen:

First class as usual.

First class as usually .

Josh Young

Van Meuwen

11 months ago

Thankyou very much for your 5* review and feedback Ronald. We are glad to hear that you are pleased with our services. Kind Regards, Josh, Van Meuwen Customer Care.

Product reviews

Trusted Customer

12 months ago

Date of purchase: 29/05/2024

Good service

Kept informed of status of my order and arrived when they said.

Amy

Van Meuwen

11 months ago

Thank you for your review. We try to keep our customers informed throughout the delivery process and we appreciate your feedback. Kind Regards, Amy, Van Meuwen Customer Care

Product reviews

margaret gledhill

Easingwold

12 months ago

Date of purchase: 02/06/2024

What margaret gledhill said about Van Meuwen:

Healthy plants

Didn’t take long to arrive and certainly well packaged. The driver kept them upright so no soil spillage. Very healthy plants and are growing well despite the wet weather. So far the slugs have given...

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Amy

Van Meuwen

11 months ago

Thank you Margaret for your wonderful feedback. It is great to hear that the plants arrived quickly and that they were in good condition on receipt. We are delighted that they are growing on nicely and we hope that you enjoy the results. Kind Regards, Amy, Van Meuwen Customer Care

Product reviews

Trusted Customer

12 months ago

Date of purchase: 29/05/2024

Good plants

Greatest service nice strong plants

Megan

Van Meuwen

11 months ago

Thank you for being a part of our gardening journey and sharing your feedback along the way. Kindest regards, Meg. Van Meuwen Customer care.

Product reviews

Trusted Customer

1 year ago

Date of purchase: 28/05/2024

You should pay fog this information, life is too short for this time consuming process

Megan

Van Meuwen

11 months ago

We are grateful for all feedback and appreciate the time you have taken to share your review. Reviews are completely optional but they are vital in helping us continue to provide the best service possible for all of our valued customers. Kindest regards, Meg. Van Meuwen Customer care.

Product reviews

Ian Reynolds

Taunton

1 year ago

Date of purchase: 06/06/2024

What Ian Reynolds said about Van Meuwen:

Poor plant

Poor. No indication at the time of sale that what I bought and paid for was not available.

Amy

Van Meuwen

11 months ago

Product reviews

Amy

Van Meuwen

11 months ago

We can see from your order confirmation that your plant was due to be despatched at the end of May and the information on the product page before you placed your order should have reflected that. We are sorry if this was not the case. We are sorry to hear that the plants was dry on arrival. We hope that given time to settle and a good watering it soon picks up but we appreciate your disappointment. Kind Regards, Amy, Van Meuwen Customer Care

Trusted Customer

1 year ago

Date of purchase: 28/05/2024

You are a business feefo

As stated before good products terrible delivery company. Drivers seem to need glasses or to many calls to do.

Mark W

Van Meuwen

1 year ago

Thank you for your review. We really appreciate that you have taken the time to share your experience with us. We would always encourage you to contact us if you do have any issues or queries with your orders as we do offer 100% Quality Satisfaction Guarantee. Our customer service team can be contacted be email: care@vmplants.com and would be only to happy to help. Kind regards, Mark Van Meuwen Customer Care Team

Trusted Customer

1 year ago

Please read my comments it's you carriers you should be speaking to as I stated products are excellent but will not deal with you next year unless you change them . regards Nigel Roberts

Amy

Van Meuwen

11 months ago

We do pass on all feedback received and we send out with different couriers depending on the product ordered. We are aware that different people have different experiences with couriers depending on their area and we are sorry that the courier used on this occasion has let us down. Kind Regards, Amy, Van Meuwen Customer Care

Product reviews

jennifer morley

East Preston

1 year ago

Date of purchase: 08/05/2024

What jennifer morley said about Van Meuwen:

Not as good as usual.

The plants arrived sooner than I expected but not in as good condition as normal. One of the plants had been crushed between the plastic packaging sheets and did not recover.

Amy

Van Meuwen

11 months ago

Thank you Jennifer for your review. We are sorry to hear that one of the plants was damaged in transit and was not up to our normal standard, if this is ever the case please do let our customer service team know so they can offer a resolution. We will look into this further. Kind Regards, Amy, Van Meuwen Customer Care

Product reviews

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About Van Meuwen

Established as a producer of tulip and daffodil bulbs in 1973, Van Meuwen diversified into mail order in 1977. Today Van Meuwen is a horticultural mail order specialist, working hard to ensure you receive the best quality plants and bulbs, delivered direct to your home at affordable prices. Our range includes familiar, well-established favourites as well as exciting new varieties: our buyers are on a constant search for new and exclusive ideas from all parts of the world, so you'll find something different every year.

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0333 400 0022

Poplar Lane, Ipswich, Suffolk, IP8 3BU, United Kingdom

Begonia x tuberhybrida Apricot Shades Improved F1 Hybrid

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