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Value Added Travel Reviews

Rated
Exceptional

Value Added Travel, established in 2004, is one of the leading tour operators in the UK offering comprehensive travel services.

Service
4.9
/5

5

4

3

2

1

112

4

0

0

1

117

ratings over the past year

Displaying all 938 reviews
Trusted Customer
8 years ago
Date of purchase: 04/05/2016
Excellent Service
I have booked with valueadded travel on several occasions and have not been disappointed with the service I have received. Tony generally books our whole families holidays and always try's very hard...

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NS
Nigel Syms
8 years ago
Date of purchase: 06/10/2016
What Nigel Syms said about Value Added Travel:
Great Hotel.
Package well organised and free from issues.
Trusted Customer
8 years ago
Date of purchase: 31/08/2016
Competitively Priced Holidays
This was the first time we'd used Value Added Travel services and I have to say the experience was a good one! They were very competitive on price and were quick to respond to enquiries.
KE
Keith Egan
8 years ago
Date of purchase: 02/09/2016
What Keith Egan said about Value Added Travel:
Always helpful and trying to find different ways to sort our holiday requests
Trusted Customer
8 years ago
Date of purchase: 21/10/2016
Worst ever. Ustomer service
Appalling service. Not told about additional £250 resort charge until weeks after paid in full for holiday. Despite repeated promises, manager never returned our calls or replied to written complaint.
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Raheem
Value Added Travel
7 years ago
Thank you for taking the time to provide us with your feedback and we are sorry to note your disappointing experience. We have since been in contact with you regarding the extra charge that was a mandatory tax that all guests needed to pay at the resort.

We will use this to ensure that all our staff are clearer in relaying this information to the necessary clients. 

We hope you continue to use our service.

Kindest Regards,
Customer Services
Trusted Customer
8 years ago
Date of purchase: 13/08/2016
1st class service
Jamie is Brilliant at organising just everything
Trusted Customer
8 years ago
Date of purchase: 06/12/2016
All run smoothly and efficiently. Fare prices. Good communication
LS
Liza Saunders
8 years ago
Date of purchase: 01/12/2016
What Liza Saunders said about Value Added Travel:
Took care of everything
Sol couldn't have been more helpful, would ask for his help every time.
SW
Sally Wilkinson
York
8 years ago
Date of purchase: 28/11/2016
What Sally Wilkinson said about Value Added Travel:
Very good would use again
Louis was so knowlegable...he really listened to what i wanted and taylor made the holiday for me
YG
Yvonne Graham
8 years ago
Date of purchase: 04/08/2016
What Yvonne Graham said about Value Added Travel:
Excellent company , booked through Chris & always first class service , recommended value added travel to a few close friends & they have also booked holidays through Chris .
About Value Added Travel
Value Added Travel, a trading name of Luxury Holidays To Ltd, was established in 2004. Since then, the company has been growing steadily by ~30% each year and is now offering a vast range of holiday types including: Cruises, Tours, Multi-centre Holidays, Family Holidays, Honeymoons, Luxury Travel, Sporting Holidays and more. The growing repeat and referral customers is a testament of the staff's professionalism and knowledgeability. The company is fully licensed with ATOL (10341), IATA (9128635) and CLIA (LUXHOLTO). Value Added Travel - Adding value to your holiday since 2004.
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Southbridge House, Southbridge Place, Croydon, Surrey, CR0 4HA, United Kingdom
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About Value Added Travel
Value Added Travel, a trading name of Luxury Holidays To Ltd, was established in 2004. Since then, the company has been growing steadily by ~30% each year and is now offering a vast range of holiday types including: Cruises, Tours, Multi-centre Holidays, Family Holidays, Honeymoons, Luxury Travel, Sporting Holidays and more. The growing repeat and referral customers is a testament of the staff's professionalism and knowledgeability. The company is fully licensed with ATOL (10341), IATA (9128635) and CLIA (LUXHOLTO). Value Added Travel - Adding value to your holiday since 2004.