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Value Added Travel Reviews | Customer Service Reviews for https://www.feefo.com/reviews/value-added-travel | Feefo

Displaying all 829 reviews

Peter Chapman

Saw

21 hours ago

Date of purchase: 19/07/2024

What Peter Chapman said about Value Added Travel:

All straight forward helpful.

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Carli Johnson

Kettering

9 days ago

Date of purchase: 10/07/2024

What Carli Johnson said about Value Added Travel:

Every time we are thinking of booking a holiday, we go straight to Louis at Value Added Travel. We have been using Louis since 2018 and never fails to provide us with a fantastic quote in no time at a

...

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Daniel

Value Added Travel

8 days ago

Dear Mrs Johnson, Thank you for leaving a lovely review. We are very glad to hear that you found our service to be fantastic and we will let your consultant Louis know what an amazing service he has provided. We thank you for being a valued repeat customer and we look forward to any future booking that you make with us. Thank you for booking with Value Added Travel. Kind regards, Customer Services

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Wayne

London

9 days ago

Date of purchase: 08/07/2024

What Wayne said about Value Added Travel:

Nilesh was very patient with us doing lots of quotes and finally we booked. Hoping all goes well for our trip in December!!

Daniel

Value Added Travel

8 days ago

Dear Mr Coffer, Thank you for leaving a lovely review. We are very glad to hear that you found our service to be helpful and we will let your consultant Nilesh know what an amazing service he has provided. We look forward to any future booking that you make with us and thank you for booking with Value Added Travel. Kind regards, Customer Services

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Trusted Customer

14 days ago

Date of purchase: 05/07/2024

HAD NUMEROUS OPTIONS CHARLES WAS VERY PATIENT WITH ME AND PROVIDED EXCELLENT INFORMATION AND SERVICE THANK YOU

Daniel

Value Added Travel

8 days ago

Dear Customer, Thank you for leaving a lovely review. We are very glad to hear that you found our service to be excellent and we will let your consultant Charles know what an amazing service he has provided. We look forward to any future booking that you make with us and thank you for booking with Value Added Travel. Kind regards, Customer Services

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Trusted Customer

16 days ago

Date of purchase: 29/06/2024

Not great, got stung for the cost of a new flight to substitute a passenger..

Daniel

Value Added Travel

16 days ago

Dear Customer, Thank you for leaving a review. Unfortunately it is not possible to completely change a passenger's name on existing flight tickets as per the policy of all airlines, hence why we had to book new flights for you. We appreciate that this may not be ideal, however it is out of control as we have to follow the policy of all our suppliers including airlines. We look forward to any future booking that you make with us and thank you for booking with Value Added Travel. Kind regards, Customer Services

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Philip John Gwyn

Cardiff

16 days ago

Date of purchase: 03/07/2024

What Philip John Gwyn said about Value Added Travel:

Sid, the V.A.T. rep was professional and courteous throughout and goodness he sure had to be ;)

Daniel

Value Added Travel

8 days ago

Dear Mr Gwyn, Thank you for leaving a lovely review. We are very glad to hear that you found our service to be great and we will let your consultant Sid know what an amazing service he has provided. We look forward to any future booking that you make with us and thank you for booking with Value Added Travel. Kind regards, Customer Services

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Trusted Customer

28 days ago

Date of purchase: 21/06/2024

Charles was helpful and informative and put together a 3 part vacation with all flights with very good results.

Daniel

Value Added Travel

8 days ago

Dear Customer, Thank you for leaving a lovely review. We are very glad to hear that you found our service to be helpful and we will let your consultant Charles know what an amazing service he has provided. We look forward to any future booking that you make with us and thank you for booking with Value Added Travel. Kind regards, Customer Services

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Ray Hawkins

Harlow

29 days ago

Date of purchase: 20/06/2024

What Ray Hawkins said about Value Added Travel:

Very helpful assistant, good price. No problems changing the dates and obtaining a new quotation.

Daniel

Value Added Travel

28 days ago

Dear Mr Hawkins, Thank you for leaving a lovely review. We are very glad to hear that you found our service to be helpful and we look forward to any future booking that you make with us. Thank you for booking with Value Added Travel. Kind regards, Customer Services

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David Dare

Thatcham

1 month ago

Date of purchase: 12/06/2024

What David Dare said about Value Added Travel:

Great service and so easy to talk to someone unlike a lot of companies who never answer the phone. This is the third time I have used them and will not be the last.

Daniel

Value Added Travel

1 month ago

Dear Mr Dare, Thank you for leaving a lovely review. We are very glad to hear that you found our service to be great and we look forward to any future booking that you make with us. Thank you for booking with Value Added Travel. Kind regards, Customer Services

See full customer review

Trusted Customer

1 month ago

Date of purchase: 06/06/2024

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About Value Added Travel

Value Added Travel, a trading name of Luxury Holidays To Ltd, was established in 2004. Since then, the company has been growing steadily by ~30% each year and is now offering a vast range of holiday types including: Cruises, Tours, Multi-centre Holidays, Family Holidays, Honeymoons, Luxury Travel, Sporting Holidays and more. The growing repeat and referral customers is a testament of the staff's professionalism and knowledgeability. The company is fully licensed with ATOL (10341), IATA (9128635) and CLIA (LUXHOLTO). Value Added Travel - Adding value to your holiday since 2004.

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08006101522 or 0203 519 2630

Southbridge House, Southbridge Place, Croydon, Surrey, CR0 4HA, United Kingdom