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Utility Point Reviews

https://www.utilitypoint.co.uk/

Utility Point is committed to creating long-term sustainable value for everyone we proudly serve.

Service
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ratings over the past year

Utility Point is no longer an active Feefo customer
Displaying all 302 reviews
JO
Joanne
4 years ago
Date of purchase: 11/08/2020
What Joanne said about Utility Point:
Excellent service!
Excellent. I have now been with Utility Point for 3 years and I have not had a bad experience with them. The renewal process is seamless, the prices are good and having referred a friend, I now...

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FR
Freda
4 years ago
Date of purchase: 11/08/2020
What Freda said about Utility Point:
Waste of time
No idea what I have purchased on 11th August so how can I review something I’ve never had ?
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MI
Michael
Wakefield
4 years ago
Date of purchase: 11/08/2020
What Michael said about Utility Point:
Everything went smoothly on time.
The change over went well. All done as to timescale. We were kept informed on different stages .
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Trusted Customer
4 years ago
Date of purchase: 11/08/2020
Good energy supplier
Easy renewal and fair pricing.
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SH
Sharon
Leicester
4 years ago
Date of purchase: 11/08/2020
What Sharon said about Utility Point:
Based on my experience, would recommend
I can't really fault any of the service from Utility Point, infact I stayed with them when my recent tariff ended. I have always been someone that has a good look around to get the best deal and...

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Trusted Customer
4 years ago
Date of purchase: 11/08/2020
I have used them again this year
Provides a service problem free currently
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AD
Adrian
4 years ago
Date of purchase: 11/08/2020
What Adrian said about Utility Point:
The customer Service of Utilty Point is pathetic. Broken promises of a refund to me are becoming the norm. Do not use this company for your gas and electric. If you end up in credit you will be...

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India
Utility Point
4 years ago
Hi there, we're sorry to hear this. We can confirm a refund has been issued to yourself today. Your concerns have been raised to our Customer Care Team. Thank you, Utility Point.
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LY
Lynda
Leigh Lancs
4 years ago
Date of purchase: 11/08/2020
What Lynda said about Utility Point:
Satisfied with prices & service of Gas & Electric so far
Good Communication & prices were competitive & as agreed in the 1st year so I've gone with them again for another year.
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Trusted Customer
4 years ago
Date of purchase: 11/08/2020
Waiting for refund
I asked them to refund the money I had overpaid. Their terms say 14-28 days but day 31 I’m still waiting
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India
Utility Point
4 years ago
Hi there, we're sorry to hear this. Your concerns have been passed to our Customer Care Team. Thank you, Utility Point.
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RO
Robert
Chippenham
4 years ago
Date of purchase: 20/07/2020
What Robert said about Utility Point:
Great service
Yes would recommend
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About Utility Point
Utility Point community is about much more than just saving you money on your energy. We deliver on our promises to provide excellent customer service, clear and accurate billing and a real dedication to helping our customers save energy. It’s about putting you in control of your energy.
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0345 557 7878 or 07454198698
Floor 7, Merck House, Seldown Road, Poole, Dorset, BH15 1TW, United Kingdom
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About Utility Point
Utility Point community is about much more than just saving you money on your energy. We deliver on our promises to provide excellent customer service, clear and accurate billing and a real dedication to helping our customers save energy. It’s about putting you in control of your energy.