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Utility Point Reviews

https://www.utilitypoint.co.uk/

Utility Point is committed to creating long-term sustainable value for everyone we proudly serve.

Service

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ratings over the past year

Displaying all 302 reviews

TR

Trudy

NP13

5 years ago

What Trudy said about Utility Point:

would strongly recommend.

The swap was seamless and flawless. My estimated bills are currently much lower.

0

Trusted Customer

5 years ago

Renewal was easy plain English and nothing hidden. This is my second term with UP. I would recommend their service

0

JO

John

5 years ago

What John said about Utility Point:

Good Service

Good service at a sensible price.

0

Trusted Customer

5 years ago

A company to trust.

When I contacted the company its response was very prompt. The reply was clear and advice was offered.

0

DA

David

Lincolnshire

5 years ago

What David said about Utility Point:

Utility Point exceptional customer service

The service from Utility Point has been excellent, very helpful over the phone, I’ve not had any issues whatsoever and the best thing of all is my energy bills have dropped 28%. I have absolutely no...

1

BR

Bruce

5 years ago

What Bruce said about Utility Point:

Please don’t send out Emails in the middle of the night

They provide electricity with good service I don’t need anything else

0

KE

Kevin

5 years ago

What Kevin said about Utility Point:

Easy to manage through website

Reminded me contract was due for renewal and offered two best options. So far one of best tarrifs.

0

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Robert

5 years ago

What Robert said about Utility Point:

First class

0

DA

David

5 years ago

What David said about Utility Point:

Poor service

Couldn't get in touch with them during lockdown. Rewards program has been down for months.

India

Utility Point

5 years ago

Hi David, we're sorry to hear this. You could email us during lock down, emails were responded to within the day. We also had our online chat service available on our website which was open Monday - Friday. The Rewards Programme is currently under maintenance to bring in new offers. We apologise for any inconvenience. Thank you, Utility Point.

3

Trusted Customer

5 years ago

Still being billed by swalec you only moved the gas

Still being billed, you only changed gas but not electricity

India

Utility Point

5 years ago

Hi there, we're sorry to hear this. One of our advisers will be in touch to discuss this further. Thank you, Utility Point.

2

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