How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Usborne Reviews

https://usborne.com

EXCEPTIONAL

Service

4.8

Product

4.9

187

217

ratings over the past year

Displaying all 1,573 reviews

Sandra Jefferies

Feefo Verified

2 years ago

What Sandra Jefferies said about Usborne:

Helped by courtney Jaynes

Product reviews

Date of purchase: 18/12/2023

Trusted Customer

Feefo Verified

2 years ago

Numbers Jigsaw

Delivered at pace and notifications ongoing during purchase cycle. This is a gift and hence I won't see it properly until after Christmas.

Product reviews

Date of purchase: 15/12/2023

Daniel Milling

Feefo Verified

2 years ago

What Daniel Milling said about Usborne:

Great Book',great service

Fast, effective service

Product reviews

Date of purchase: 15/12/2023

Trusted Customer

Feefo Verified

2 years ago

Azienda seria e professionale, il corriere ha rovinato una raccolta di libri e il Customer Care mi ha subito assistito proponendo rimborso o rinvio di un nuovo set senza spese di spedizione.

Product reviews

Date of purchase: 05/12/2023

Susan Slater

Feefo Verified

2 years ago

What Susan Slater said about Usborne:

Books for younger children

It was easy to find the books that I purchased I went through an independent usborne organiser

Product reviews

Date of purchase: 04/12/2023

Kate Papageorgiou

Feefo Verified

2 years ago

What Kate Papageorgiou said about Usborne:

lovely book, delivered very quickly and very enjoyable

Product reviews

Date of purchase: 20/11/2023

Trusted Customer

Feefo Verified

2 years ago

Efficient service Quality product

Easy to use website enabling you to ‘see inside’ before you buy.

Product reviews

Date of purchase: 13/12/2023

Trusted Customer

Feefo Verified

2 years ago

Pride and Prejudice for Young Readers

They produce "classic" English novels with an edited and shortened text which is ideal for teenagers to enjoy these famous stories without the often difficult prose of the original. Ideal for...

Product reviews

Date of purchase: 01/12/2023

Sue Dixon

Feefo Verified

2 years ago

What Sue Dixon said about Usborne:

Lots of fun

Product reviews

Date of purchase: 17/11/2023

Alison Walker

Feefo Verified

2 years ago

What Alison Walker said about Usborne:

Brilliant!!

Yes was easy to find and yes my independent Usborne Organiser was instrumental in my being aware of the books and tbe process of ordering.

Product reviews

Date of purchase: 14/11/2023

Not received a review invite?

Usborne Book and Jigsaw Flags of the World

View all media (28)

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Usborne Reviews

Vroom!More reviews of this product (1)View product website

Book and Jigsaw NumbersMore reviews of this product (1)View product websiteThis is an numbers jigsaw. It is a present and hence I will not see it until after Christmas. Received in good time and notifications available throughout the purchase and receipt of items. Many...Read more

Noisy BottomsMore reviews of this product (5)View product website

The Twinkly Twinkly FairiesMore reviews of this product (4)View product websiteUn mondo magico pieno di dolci disegni.

Wand Books: Fairy MagicMore reviews of this product (5)View product websiteFantastico, la mia bambina è stata entusiasta!

Don't Tickle the Bear!More reviews of this product (2)View product websiteMolto carino e divertente anche per i più piccoli

Fingerwiggly ElephantsMore reviews of this product (7)View product websiteMolto simpatico anche i bimbi hanno voluto giocare con le dita. Forse da rifinire meglio il buco perché dopo un po' sega la pelle

Find the Duck at ChristmasMore reviews of this product (4)View product websiteThis is a great little book which is very well illustrated and nice colourful pictures which helps a younger child to follow the story

First Magic Painting ChristmasMore reviews of this product (3)View product websiteThis is brilliant for children to keep them entertained over the Christmas holidays and it's nont with paints so it's nont too messy all you need is some water .

That's not my zebra…More reviews of this product (5)View product websiteThis is a brilliant book for younger children. As it gets them to see an animal that they don't see everyday .

The Snow QueenMore reviews of this product (1)View product websiteThis book is great for children aged 3 to 5 it's very well illustrated with pictures that tell the story .

Unicorns in UniformsMore reviews of this product (2)View product websiteThis book is brilliant for any child that likes unicorns it's well illustrated and tells a great story .

Lights and Sounds Emergency VehiclesMore reviews of this product (6)View product websiteThe book is brilliant for younger children as it has all the sounds of all the emergency vehicles which a child will hear when out in the street with parents .

Royal BloodMore reviews of this product (1)View product websiteThis was relatively well written, however you could tell that it was written by an American as the obsession with button down collars as being the height of being posh and the misunderstandings of...Read more

Ace of SpadesMore reviews of this product (1)View product websitebought as a gift for a teen boy, who has enjoyed it

The Animal Orchestra Plays TchaikovskyMore reviews of this product (5)View product websiteTactile educational introduction to classical music for the very young.

The Animal Orchestra Plays MozartMore reviews of this product (8)View product websiteSuper tactical educational introduction to classical music for babies and toddler.

The Animal Orchestra Plays BeethovenMore reviews of this product (5)View product websiteBought the set as gift for newborns

Pride and PrejudiceMore reviews of this product (2)View product websiteThe language and content was ideal for young teenagers, especially Dyslexics who would have found the original language daunting.

Baby's Very First Nursery Rhymes PlaybookMore reviews of this product (2)View product websiteYes very suitable. Great animal noises

Advent Calendar Book Collection 2More reviews of this product (19)View product websiteMy grandson loves this adventure into ready at bedtime form his advent calender. He reports regularly on what he has found and what the title is. Everyday a new adventure to start

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?