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Usborne Reviews

Rated
Exceptional
Service
4.8
/5
Product
4.8
/5

5

4

3

2

1

280

24

3

2

6

315

ratings over the past year

Displaying all 1,356 reviews
MR
Matthew Redshaw
Coningsby
9 hours ago
Date of purchase: 13/05/2025
What Matthew Redshaw said about Usborne:
Disappointing
Very poor. Expensive, no communication, took 5 weeks to arrive and one book arrived without additional accessories.
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MH
Michael Harthen
16 hours ago
Date of purchase: 23/04/2025
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KJ
Kelly Jo
Milton Keynes
5 days ago
Date of purchase: 07/05/2025
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CB
Caterina Bernardi
7 days ago
Date of purchase: 13/05/2025
0
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SK
Skoy
11 days ago
Date of purchase: 23/05/2025
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Trusted Customer
14 days ago
Date of purchase: 07/05/2025
I met an organiser, The Reading Rainbow, and they helped me select this book, they were very helpful
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Sam Sheffield
Usborne
13 days ago
We're so pleased to hear that you had a great experience shopping with us and that you had assistance from an Independent Usborne Partner. With best wishes, The Usborne Team
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Trusted Customer
14 days ago
Date of purchase: 21/05/2025
Wonderful range of quality books
Great range of books and always top quality.
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Sam Sheffield
Usborne
13 days ago
We're so pleased you had a great experience shopping with us and the books lived up to your expectations'.
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AB
Aoife Bourke
17 days ago
Date of purchase: 02/05/2025
What Aoife Bourke said about Usborne:
Brilliant customer service
Amazing customer service!!!!! Contact & action immediate
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Sam Sheffield
Usborne
15 days ago
We're so pleased you had a great experience shopping with us.
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CL
Claire
Kent
21 days ago
Date of purchase: 14/05/2025
What Claire said about Usborne:
Wind-up farmyard train
I was guided by an Usborne Partner who clearly loved the Wind-up collection. She was patient with us while we tried to decide which one to choose & very knowledgeable.
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Sam Sheffield
Usborne
14 days ago
We're so pleased that you had a great experience shopping with us.
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0
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Trusted Customer
21 days ago
Date of purchase: 13/05/2025
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Sam Sheffield
Usborne
13 days ago
Thank you for your feedback. Best wishes, The Usborne Team
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About Usborne
Usborne is the UK’s leading specialist children’s book publisher: an independent, family business which creates engaging, innovative, accessible books for children of all ages. Usborne books are written to appeal directly to children, and are there for every age and stage from newborn baby to young adult. Children can grow with Usborne books. For distinctive, enriching books for children, look for the Usborne balloon.
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About Usborne
Usborne is the UK’s leading specialist children’s book publisher: an independent, family business which creates engaging, innovative, accessible books for children of all ages. Usborne books are written to appeal directly to children, and are there for every age and stage from newborn baby to young adult. Children can grow with Usborne books. For distinctive, enriching books for children, look for the Usborne balloon.