We were sent the wrong books just before Christmas so I called customer services and they got the correct books sent out next day delivery
Sam Sheffield
Usborne
1 year ago
Dear Customer,
Thank you for your message, we are sorry that the wrong products were initially sent out and so pleased we were able to correct the error in a timely manner. We hope the books live up to your expectations.
Kind regards,
The Usborne Team.
Dear Customer,
We’re so pleased you had a great experience shopping with us and the books lived up to your expectations.
Kind regards,
The Usborne Team.
Yes I was helped by an independent Usborne Organiser. I bought a book at a Xmas event in Irvine, Ayrshire. I asked if she had anything about microscopic organisms suitable for a 5 year old and she...
Purchased through an independent Usborne advisor, couldn’t go to her open afternoon so bought it through the link she provided.
Sam Sheffield
Usborne
1 year ago
Dear Customer,
We’re so pleased you had a great experience shopping with us and the books lived up to your expectations.
Kind regards,
The Usborne Team
Dear Customer,
We’re so pleased you had a great experience shopping with us and the books lived up to your expectations.
Kind regards,
The Usborne Team.
Excellent service.
Easy to order.
Prompt delivery.
Independent advisor was most helpful.
Thank you.
Sam Sheffield
Usborne
1 year ago
Dear Customer,
We’re so pleased you had a great experience shopping with us and the books lived up to your expectations.
Kind regards,
The Usborne Team.
Dear Customer,
We’re so pleased you had a great experience shopping with us and the books lived up to your expectations.
Kind regards,
The Usborne Team.
Initially this book was out of stock but once stock returned it arrived very speedily.
Sam Sheffield
Usborne
1 year ago
Dear Customer,
We’re so pleased you had a great experience shopping with us and the books lived up to your expectations.
Kind regards,
The Usborne Team.
Product reviews
Date of purchase: 20/12/2024
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JG
Jude Gregor
Feefo Verified
Glasgow
1 year ago
What Jude Gregor said about Usborne:
Easy. No
Sam Sheffield
Usborne
1 year ago
Dear Customer,
We’re so pleased you had a great experience shopping with us and the books lived up to your expectations. We are delighted your granddaughter loves the Look Inside Space book.
Kind regards,
The Usborne Team.
Usborne is the UK’s leading specialist children’s book publisher: an independent, family business which creates engaging, innovative, accessible books for children of all ages. Usborne books are written to appeal directly to children, and are there for every age and stage from newborn baby to young adult. Children can grow with Usborne books. For distinctive, enriching books for children, look for the Usborne balloon.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Usborne is the UK’s leading specialist children’s book publisher: an independent, family business which creates engaging, innovative, accessible books for children of all ages. Usborne books are written to appeal directly to children, and are there for every age and stage from newborn baby to young adult. Children can grow with Usborne books. For distinctive, enriching books for children, look for the Usborne balloon.