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Usborne Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 1,574 reviews

Trusted Customer

Feefo Verified

4 years ago

change the world, carefully

The books themselves were good, as was the service. I was not so convinced on the age range suggested as appropriate for the books.

Product reviews

Date of purchase: 21/11/2021

Trusted Customer

Feefo Verified

4 years ago

Perfect gifts

I was wondering what to buy for a 1 year old & 3 year old …..the search engine made i5 very easy for me

Lisa

Usborne

4 years ago

Thank you for your review! I'm so glad you were able to find the right books easily - I'm sure you'll love Poppy and Sam! best wishes, Lisa

Product reviews

Date of purchase: 04/12/2021

Eileen McGinty

Feefo Verified

4 years ago

What Eileen McGinty said about Usborne:

Great selection and well categorised.

Would definitely buy from Usborne website again. Great selection and books are well categorised which makes browsing easy. It also enables me to find books of interest to my grandchildren according...

Lisa

Usborne

4 years ago

Thank you for your great review and feedback. It's really good to know that you found the website easy to browse. Enjoy your books! Best wishes, Lisa

Product reviews

Date of purchase: 05/12/2021

Stephen Havill

Feefo Verified

Derbyshire

4 years ago

What Stephen Havill said about Usborne:

I haven’t received my book, so please tell me how I can review your service

I haven’t received my book

Lisa

Usborne

4 years ago

Hello - I'm sorry to hear your books have not arrived. I've passed your details to our customer service department and someone will be in touch as soon as possible. Best wishes, Lisa

Lisa

Usborne

4 years ago

Thank you for letting us know you now have your book. Happy fingerprinting! Lisa

Date of purchase: 04/12/2021

Anne Elder

Feefo Verified

Kent

4 years ago

What Anne Elder said about Usborne:

Poor customer service

The customer service was experience was very poor. When I called up to add to my order the woman was really unhelpful and said that it couldn’t be done even though it was only a few hours after my...

Date of purchase: 01/12/2021

Trusted Customer

Feefo Verified

4 years ago

Great books, quickly delivered, will be buying next year too!

Excellent books yet again from you, bought for grandchildren for Christmas & sure they will love them, as they did last year's books. Many thanks for the quick turn around. Will be buying some again...

Date of purchase: 30/11/2021

Anne Marshall

Feefo Verified

4 years ago

What Anne Marshall said about Usborne:

Lovely books and great service

I found it easy enough to navigate

Product reviews

Date of purchase: 02/12/2021

Susan Steele

Feefo Verified

4 years ago

What Susan Steele said about Usborne:

Waited 14days and still not received order

By delivering goods ordered

Lisa

Usborne

4 years ago

Hello - I'm so sorry to hear you have not yet recieved your book. I've passed your details to our customer services and someone will be in touch as soon as possible. Best wishes, Lisa

Date of purchase: 30/11/2021

sheridan coles

Feefo Verified

4 years ago

What sheridan coles said about Usborne:

I Love My Books

They were easy to find and the Usborne Organiser was extremely helpful and knowledgeable.

Product reviews

Date of purchase: 16/11/2021

Trusted Customer

Feefo Verified

4 years ago

Great books

I've bought usborne books for many years. Always something for children, always colourful, easy to look and read. Quick delivery too.

Product reviews

Date of purchase: 30/11/2021

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Usborne Book and Jigsaw Flags of the World

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Usborne Reviews

Climate Crisis for BeginnersMore reviews of this product (2)View product websiteGood content and illustrations. With slightly less detailed statistics, would have been more suited to a younger age

Helping Our PlanetMore reviews of this product (1)View product websiteMuch too wordy for a 7 year old.

Poppy and Sam's Favourite Fairy TalesMore reviews of this product (2)View product websiteJust right for bedtime stories

Poppy and Sam's Animal Hide-and-SeekMore reviews of this product (3)View product websiteLoved everything about the book

Lift-the-Flap Construction & DemolitionMore reviews of this product (1)View product websiteVery interesting book even for a gran.

Wipe-Clean Christmas ActivitiesMore reviews of this product (1)View product websiteThis is a bit advanced for my little boy just now but still he loved drawing all over the pages

First Sticker Book MealtimeMore reviews of this product (2)View product websiteMy little boy loves this, he’s nearly 2 and we have had great fun sticking the stickers in. Highly recommend, would be even better if it was reusable stickers 😊

Christmas set - 3 book setMore reviews of this product (2)View product websiteJust loved the books and could not be more pleased with the quality, illustrations, feel and text size either.

Christmas activity set - 3 book setMore reviews of this product (4)View product websiteThe were spot on the the child in mind, and was very pleased with the illustrations, colour, print and fell of the books.

Baby's Very First Noisy Book ChristmasMore reviews of this product (3)View product websiteAll spot on, it's a present for a baby's 1st Christmas, I'm sure she'll love it with it's good colours and music too.

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