Hi there,
We are sorry to hear you were unhappy with your experience this time.
We regrettably are unable to cover returns fees for customers outside of the UK or offer an exchange service, as we don't currently have the facility to provide this to our overseas customers, however the team are always looking for ways to improve, and this is something we'll definitely look further into whilst reviewing our customers’ experience.
You can find out more information on our international returns process here:
https://us.curvykate.com/pages/returns
Please do reach out to us if you need any further support at support@curvykate.com or via chat and we will be happy to assist.
Best wishes,
The Curvy Kate Team