Brastop US Reviews

Hi there, Thank you for taking the time to share your honest review. We are sorry to hear of your disappointment with our returns process. Unfortunately we do not offer a freepost or refundable return shipping option for our overseas customers. The team has been working hard to improve the process. This includes establishing a standard return shipping fee that we hope is more cost effective than arranging to post a parcel with a carrier independently. This is a tracked and insured shipping service so that we can track your return parcel's journey and ensure your refunds reach you smoothly and in a timely manner. We appreciate your feedback and please do not hesitate to get in touch at support@brastop.com if you have any further questions or concerns. Best wishes, The Brastop Team

Hi there, We are sorry to hear of your disappointment with our returns process. Our team has been working hard to improve the returns experience for our overseas customers. This includes establishing a standard return shipping fee that we hope is more cost effective than arranging to send a parcel with a carrier independently. This is a tracked and insured shipping service so that we can track your return parcel's journey and offers a faster processing timeframe. The return shipping fee will be advised in our returns portal when submitted a return. Customers are also able to send their returns independently with a carrier of their choice paying the carrier directly for any shipping costs. We recommend getting in touch with the team at support@brastop.com for any support with our returns process. Best wishes, The Brastop Team

Hi there, Thank you so much for sharing your experience with us! It's great to hear that our range of products exceeded your expectations. Bra fitting can be tricky sometimes, especially when different brands, styles & materials used can add to sizing differences. The team are always happy to help with any questions you may have when shopping with us to find the perfect fit. Best wishes, The Brastop Team

We are so very appreciative of your thoughtful review! It is always in our best interest to make sure that we do provide the best possible experience for all our customers and we are so glad this was the case here! We hope to see you again soon! Best wishes, The Brastop Team

We're overjoyed to hear that you had a positive experience, and we're especially grateful for your recommendation! We look forward to seeing you again soon. Best wishes, The Brastop Team

Your glowing review made our day! Thank you so much for taking the time to share your positive experience with us. We're thrilled to hear that you're happy with the products and delivery experience. We hope to see you again soon. Best wishes, The Brastop Team

Hi there, Thank you for your kind words and loyalty to Brastop! We're thrilled to hear that you appreciate our selection, pricing, and European sizing options. We understand that shipping to the USA may take some time, but we're glad it's worth it for you. Your satisfaction is our priority, and we look forward to seeing you in the future. 💖 Best Wishes, Brastop Team

Hi there, Thank you so much for this wonderful feedback! 💖 Best Wishes, Brastop Team

Hi there, We're thrilled to hear that you've had such positive experiences with our customer service! Providing prompt and helpful answers to your questions is always our priority. If you ever have any more enquiries or need assistance in the future, don't hesitate to reach out. We're here to help! Thank you for your kind feedback and continued support. 😊 Best Wishes, Brastop Team

Hi there, We pride ourselves on quality and providing a superior fit, and our product teams are still working on ensuring we can do this to the best ability for all sizes outside of our current range. We hope to offer more sizes and styles in the future. We are sorry to hear that your purchases did not offer the fit as expected. Bra fitting and finding the perfect fit can be a journey, similar to finding the perfect fitting jeans! Especially when different brands and materials used can add to sizing differences. Our team is always help customers in finding the perfect fit, so please do not hesitate to get in touch at support@brastop.com so we can discuss in more detail. Best wishes, The Brastop Team