How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Urban Brew Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 23,884 reviews

Trusted Customer

8 years ago

Easy to use ordering. Helpful. Beautifully packaged.

Toby

Urban Brew

8 years ago

Thank you so much Suzanne! Ryan : )

Trusted Customer

8 years ago

What Trusted Customer said about Urban Brew:

Their service was exemplary. Ordering was a breeze Delivery was exceptionally Quick. I liked the personalised hand written notes included in the order as well as a lottery scratchy ticked...

Toby

Urban Brew

8 years ago

So happy to hear you love our service and coffee Susanne. Thank you! Ryan : )

Trusted Customer

8 years ago

What Trusted Customer said about Urban Brew:

I loved the personal touch of the handwritten note in our delivery. A bit of love and earth friendly coffee too!

Toby

Urban Brew

8 years ago

Thank you for taking the time to write this Genevieve. Ryan : )

Trusted Customer

8 years ago

Amazing coffee! Exceptional service!

Most importantly, the coffee is great! The service is fantastic, postage is super speedy ... and did I mention the coffee is amazing?

Toby

Urban Brew

8 years ago

So happy to hear you love our coffee and our service Robyn. Thank you! Ryan : )

Trusted Customer

Mt Low

8 years ago

What Trusted Customer said about Urban Brew:

Morning brew with a clear conscience

I like the personal touch in the packaging. It is good coffee and I like the fact it is ecofriendly. I can have my morning brew with a clear conscience.

Toby

Urban Brew

8 years ago

Thanks Jayson, we love the positivity. Ryan : )

Trusted Customer

8 years ago

Prompt efficient service, delivered on time

Toby

Urban Brew

8 years ago

Hi Elizabeth, really appreciate it! Ryan : )

Trusted Customer

Melbourne

8 years ago

What Trusted Customer said about Urban Brew:

Love your works guys!!

Great coffee!!! Great ethic!! Great team!! Will definitely be getting more coffee very soon!! Hopefully I will get another nice note from the team on the beautifully wrapped coffee products!! Love...

Toby

Urban Brew

8 years ago

A lot of love has gone into this brand, thank you so much for acknowledging it, Duncan. Ryan : )

Trusted Customer

8 years ago

Ordering was easy, delivery prompt. I very much like the "green" packaging. Alas the coffee taste is not as good as I wanted. Too much robusta and not enough aribica. I want a cafe style taste in...

Toby

Urban Brew

8 years ago

Hello Tamasine Thanks for taking time to leave this feedback. Ryan : )

Trusted Customer

Alice Springs

8 years ago

What Trusted Customer said about Urban Brew:

Speedy delivery good contact throughout the transaction and love the personalised notes

Toby

Urban Brew

8 years ago

Hi Sue, really appreciate it! Thanks! Ryan : )

Trusted Customer

Allenby Gardens

8 years ago

What Trusted Customer said about Urban Brew:

Fantastic coffee!

Your coffee is amazing!! Both my husband and I love the coffee and will be ordering all our pods though you guys from now on. What even better is they are biodegradable!! Well done :) Service and...

Toby

Urban Brew

8 years ago

So happy to hear you and your husband love our coffee, Melanie. Thank you for taking the time to leave this positive feedback! Ryan : )