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Urban Brew Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 24,158 reviews

Trusted Customer

Feefo Verified

1 month ago

They are having a good crack!!

Ivan

Urban Brew

29 days ago

Haha, we’ll happily take that! We’re glad you can see we’re giving it a good crack, and we really appreciate the support. 😊☕-Ivan

Beryl Edser

Feefo Verified

AUS

1 month ago

What Beryl Edser said about Urban Brew:

Great to deal with

Efficient

Ivan

Urban Brew

29 days ago

Great to hear! We’re so glad everything was efficient and easy to deal with. Appreciate your support. ☕❤️-Ivan

Trusted Customer

Feefo Verified

1 month ago

Very reliable service

Prompt information from what seems to be a well organised and happy promotions team. Delivery arrived as predicted from a few SMS messages. Eco friendly packaging great. I enjoy the 6 and 10. Other...

Ivan

Urban Brew

29 days ago

This is lovely to hear! We’re so glad the service, updates and delivery all felt reliable, and that the eco-friendly packaging stood out too. Great to know #6 and #10 are your picks - everyone’s strength preference is different, so finding the right fit is what matters most. ☕❤️-Ivan

Robert Lauricella

Feefo Verified

AUS

1 month ago

What Robert Lauricella said about Urban Brew:

excellent company

every time i log into urban brew i have great easy service can't fault that's why i keep coming back and have become a regular customer

Ivan

Urban Brew

29 days ago

This is fantastic to hear, Robert! We’re so glad the ordering experience has been easy every time, and we really appreciate you continuing to come back. Regular customers like you mean a lot to us. 😊☕-Ivan

Trusted Customer

Feefo Verified

1 month ago

My first experience with Urban Brew

Probably, above and beyond. My first purchase was based on a strength coding i believed applied across the board. I like strong. This purchase was probably, not as I thought it would be, so, when I...

Ivan

Urban Brew

29 days ago

This is wonderful to hear! We’re so glad we could help you find a strength that better suits your taste. Coffee strength can be a bit different from brand to brand, so we’re really happy the samples helped and that your first experience with us was a positive one. ☕❤️-Nicole

Mark Lynch

Feefo Verified

AUS

1 month ago

What Mark Lynch said about Urban Brew:

My single origin, medium and dark roast review.

The whole transaction was made seem less, questions were responded to promptly and the dedicated staff worked like a well oiled machine. Each coffee was excellent and I didn’t have a clear favourite,...

Ivan

Urban Brew

29 days ago

Mark, this absolutely made our day! We’re so glad the whole experience felt seamless, the questions were answered quickly, and the coffee hit the mark across the board. Not having a clear favourite is a pretty good problem to have. Thanks so much for the recommendation, the kind words, and the big hugs - sending them right back. ☕❤️-Angelina

Trusted Customer

Feefo Verified

1 month ago

Coffee fix satisfaction guaranteed

Excellent buying and delivery process..plenty of different single purchase and or monthly plan options available.. Delivery communication is quite precise and clear. The taste of these products that...

Ivan

Urban Brew

29 days ago

This is brilliant to hear! We’re so glad the buying process, delivery updates and different ordering options have all worked well for you. Even better that the coffee has been worth coming back for. Thanks for the lovely recommendation! ☕❤️-Ivan

PETER ACTON

Feefo Verified

AUS

1 month ago

What PETER ACTON said about Urban Brew:

Capsules

Always get my coffee capsules from these guys...great service and speedy delivery!

Ivan

Urban Brew

29 days ago

Love hearing this! We’re so glad you keep coming back for your capsules, and that the service and delivery have been consistently spot on. 😊☕-Ivan

Bev McDonald

Feefo Verified

AUS

1 month ago

What Bev McDonald said about Urban Brew:

Great coffee and service

Great,didn’t know what to do with chocolate cup? will reorder

Ivan

Urban Brew

29 days ago

Great to hear you enjoyed the coffee and service! Sorry the chocolate cup wasn’t clear - it’s made to be enjoyed with your coffee, either as a little treat on the side or with your coffee poured into it. We’re so glad to hear you’ll be reordering. ☕❤️-Ivan

Trusted Customer

Feefo Verified

1 month ago