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Urban Brew Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 24,158 reviews

Trusted Customer

Feefo Verified

25 days ago

Delicious coffee delivered to your door

I have been a customer for a number of years now. I love this product and the great service I receive. The subscription option makes this product very cost-effective, and always having delicious...

Ivan

Urban Brew

25 days ago

This absolutely made our day! We’re so grateful you’ve been with us for years and that the coffee, service and subscription have all kept hitting the mark. Love that the handwritten notes and cheeky box messages are part of the experience too. ☕❤️-Ivan

Trusted Customer

Feefo Verified

26 days ago

easy, I placed an order, they responded quickly on email and the delivery came within a few days

Ivan

Urban Brew

25 days ago

Great to hear! We’re so glad ordering was easy, your email was answered quickly and your delivery arrived within a few days. Thanks for sharing your experience with us. ☕❤️-Ivan

Kevin Lewis

Feefo Verified

26 days ago

What Kevin Lewis said about Urban Brew:

Accurate, punctual and quality.

Ivan

Urban Brew

25 days ago

Love hearing this! We’re so glad everything arrived accurately, on time and with the quality you expected. ☕❤️-Ivan

Trusted Customer

Feefo Verified

26 days ago

Very promptly delivered. Ordered coffee capsules. Love the taste. So much better than supermarket capsules that I have been used to. Actually tastes like freshly brewed coffee.

Ivan

Urban Brew

25 days ago

This is fantastic to hear! We’re so glad your capsules arrived promptly and that the taste has been such a step up from supermarket pods. Freshly brewed flavour at home is exactly what we love to hear. ☕❤️-Ivan

Trusted Customer

Feefo Verified

26 days ago

It’s easy to place an order, the delivery is quick and the coffee is great. What more can you ask for 😀

Ivan

Urban Brew

26 days ago

This is fantastic to hear! We’re so glad ordering is easy, delivery is quick and the coffee is hitting the spot. What more can you ask for indeed! ☕❤️-Ivan

Trusted Customer

Feefo Verified

26 days ago

Ivan

Urban Brew

26 days ago

Thank you so much for the perfect score! Appreciate your support. 😊☕-Ivan

Manju Raj

Feefo Verified

AUS

26 days ago

What Manju Raj said about Urban Brew:

Great coffee

First of all Urban brew coffee is great quality. I enjoyed Costa Rica very much. I felt great knowing how quickly they dispatched my order and it arrived in a nice package.

Ivan

Urban Brew

26 days ago

This is lovely to hear! We’re so glad you enjoyed the Costa Rica and that your order was dispatched quickly and arrived nicely packaged. Great coffee and a smooth delivery experience is exactly what we aim for. 😊☕-Ivan

Trusted Customer

Feefo Verified

27 days ago

Great tasting coffee and great service!

Ivan

Urban Brew

26 days ago

Thanks so much! We’re so glad you’re enjoying the coffee and that the service has been great too. ☕❤️-Ivan

Rod Perrett

Feefo Verified

AUS

27 days ago

What Rod Perrett said about Urban Brew:

So good!Look forward to every morning.

Absolutely brilliant! Very professional.😊

Ivan

Urban Brew

26 days ago

This is wonderful to hear! We’re so glad the coffee has become something to look forward to each morning, and that the service felt professional too. Thanks for the lovely feedback. 😊

Colleen Watson

Feefo Verified

AUS

27 days ago

What Colleen Watson said about Urban Brew:

Supportive Advice and Guidance solved my issue.

Angelina gently guided me through trying a descale of my coffee machine when my first order didn’t meet my expectations. She was right, it was the machine and afterwards I finally experienced a...

Ivan

Urban Brew

26 days ago

This is wonderful to hear! We’re so glad Angelina was able to guide you through it gently and help get things sorted. Amazing what a good descale can do. We’re really happy you’re now enjoying the flavourful cuppa you were hoping for. I've shared this with Angelina and the team. ☕❤️-Ivan

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