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Universal Fans Reviews

http://www.universalfans.com.au/

EXCELLENT

Service

4.6

Product

4.5

100

ratings over the past year

Displaying all 2,001 reviews

Trusted Customer

Feefo Verified

4 years ago

Difficult delivery arrangements and poor customer service

They advertise an installation service. They say a link for installation will be included in email. It wasn't and when I requested this information I received no response. Their price was marginally...

Vanessa

Universal Fans

4 years ago

Hi there, Thanks for taking your time and share your experience with us, your feedback is valuable to improve our level of customer service. We are sorry that you had difficulties with your shopping experience. We tried to follow your case but didn’t find any correspondence from you so far. We’ve also checked the first email we sent you after ordering your fans and we noticed that the link for installation was there with the following message: Looking for an Electrician to install your Ceiling Fans? Click here to visit our booking portal. We are not sure what went wrong but would appreciate if you contacted our Customer Service directly at https://www.universalfans.com.au/contact-us/ and they will be able to look into your case in more detail. Regards, The team at Universal Fans

Date of purchase: 28/02/2022

Terry Jackson

Feefo Verified

Capel Sound

4 years ago

What Terry Jackson said about Universal Fans:

Excellent service no trouble explaining what was available. Great Sales person.

Product reviews

Date of purchase: 04/02/2022

Gordon Lowe

Feefo Verified

Melbourne

4 years ago

What Gordon Lowe said about Universal Fans:

The expert, no nonsense support by Peter made the decision process easy. Also the showroom displayed all units which gave us confidence in the quality of the products.

Product reviews

Date of purchase: 22/02/2022

Derryn Ling

Feefo Verified

4 years ago

What Derryn Ling said about Universal Fans:

Great customer care

Thanks for the prompt customer service to replaced damaged products upon delivery.

Date of purchase: 21/02/2022

F Serpo

Feefo Verified

4 years ago

What F Serpo said about Universal Fans:

Good service

Date of purchase: 15/02/2022

Trusted Customer

Feefo Verified

4 years ago

Very knowledgeable. Thanks.

Date of purchase: 31/01/2022

Richard Falzon

Feefo Verified

4 years ago

What Richard Falzon said about Universal Fans:

Very easy to install and operate

Product reviews

Date of purchase: 31/01/2022

Trusted Customer

Feefo Verified

4 years ago

Joel was an absolute pleasure to do business with.

Product reviews

Date of purchase: 31/01/2022

Craig Rayner

Feefo Verified

4 years ago

What Craig Rayner said about Universal Fans:

Awesome product

Product reviews

Date of purchase: 31/01/2022

Trusted Customer

Feefo Verified

4 years ago

Happy with service provided.

definetley, very helpful.

Product reviews

Date of purchase: 03/02/2022

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Universal Fans Reviews

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