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Universal Fans Reviews

http://www.universalfans.com.au/

EXCELLENT

Service

4.6

Product

4.5

100

ratings over the past year

Displaying all 2,001 reviews

Trusted Customer

Feefo Verified

4 years ago

Great support from professional team

Above and beyond attentive support and advice front the team. We'll done all. Absolutely recommend the team at Universal fans for your HRV needs.

Date of purchase: 06/06/2022

Ben Marriott

Feefo Verified

4 years ago

What Ben Marriott said about Universal Fans:

Great service and product

The fan I ordered was dispatched quickly and arrived in perfect condition.. Better still the fan is very quiet and exactly the size I needed.

Product reviews

Date of purchase: 06/06/2022

Sonia Graham

Feefo Verified

4 years ago

What Sonia Graham said about Universal Fans:

It took numerous emails to arrange the return. The return could only be processed Mon - Fri (inconvenient). Very disappointed that 20% of the cost is not refunded when the items can be sold at full...

Vanessa

Universal Fans

4 years ago

Hi there Thanks for taking your time to share your experience with us, your feedback is valuable to improve our level of customer service. We will pass on your feedback regarding Saturdays. Also we’re sorry to hear that our return and refund processes didn’t meet your expectations. Our restocking fee is really essential for us, since it covers the costs associated with a return, including the time taken for the warehouse to check the box, process the paperwork, receive stock back into inventory and for accounts to finalise the refund for you. So, as you can see multiple departments are involved in the processing of a return and while we’d love to make it at zero cost, we cannot unfortunately. Regards, The team at Universal Fans

Product reviews

Date of purchase: 17/05/2022

Trusted Customer

Feefo Verified

4 years ago

Prompt, fast, reliable service and delivery along with ease of ordering :)

Date of purchase: 02/06/2022

Matthew Barnes

Feefo Verified

4 years ago

What Matthew Barnes said about Universal Fans:

The fan works really well and is barely audible. Simple DIY install. Really happy with the purchase.

Date of purchase: 20/05/2022

Joyce

Feefo Verified

Melbourne

4 years ago

What Joyce said about Universal Fans:

Ace!

We’ve purchased from universal fans twice and both times their derives has been fast and reliable. They’re range is extensive and good prices too!

Date of purchase: 25/05/2022

Trusted Customer

Feefo Verified

4 years ago

Fantastic!

Fantastic!!

Product reviews

Date of purchase: 16/05/2022

Trusted Customer

Feefo Verified

4 years ago

Third purchase from Universal fans, great service, products delivered quickly and on time.

Product reviews

Date of purchase: 23/05/2022

Trusted Customer

Feefo Verified

4 years ago

Excellent service

Excellent service, fast delivery and easy to search and order from website. Very happy with the service

Date of purchase: 27/05/2022

Mark Barron

Feefo Verified

4 years ago

What Mark Barron said about Universal Fans:

Great communication,

Date of purchase: 25/05/2022

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