Hi there,
Thanks for your feedback and we’re sorry you’re disappointed. We are very much invested in helping all our customers and are perplexed as to why you feel this way. From what we can see our consultant did try and help and even looked after you with reduced pricing.
However, we have taken your feedback on board and encourage you to reach out directly for any specific concerns you may have. You can email us at customerservice@universalfans.com.au
Regarding the product, please email us directly if you are still waiting to be contacted by an electrician you have booked through our portal. We will gladly assist.
Regards,
The team at Universal Fans
Incredibly helpful about choosing which items to buy for my project, way beyond what would be exptected. Everything arrived at our fairly remote location in a couple of days.
Date of purchase: 26/06/2023
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Kevin Hayes
Feefo Verified
3 years ago
What Kevin Hayes said about Universal Fans:
Took the time to do a detailed analysis as to requirements I needed for the exhaust fan I was needing
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.