Ordering was straightforward and product arrived in reasonable time.
Product reviews
Vanessa
Universal Fans
1 year ago
Thanks for your feedback and we’re sorry to hear you encountered some issues with this unit. It’s one of our entry level exhaust fans at an affordable price point and provides an airflow up to 240 m3/hr. It also offers an in-home warranty through the manufacturer, for any issues encountered during warranty which it sounds like you may have accessed once. It’s very unusual that yours has failed a few times and if you’d like us to try and assist, please contact us https://universalfans.com.au/contact-us/ and we’d be more than happy to.
Thanks for your feedback. This fan is an inline fan and does not come with a backdraft shutter as advertised. We do offer assistance prior to purchase via chat, email and phone for any specific queries to ensure you are purchasing what’s right for your purpose. This includes any questions around installation which we can source from you from the manufacturer (if not listed), so you know what to expect when setting it up. Of course, we’re also happy to help if you’re seeking something different and more suitable for your environment so please let us know.
Quick and efficient. It would have been better if there was some sort of click-and-collect or delivery to a parcel locker because it's often difficult for me to be home.
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