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Universal Fans Reviews

Displaying all 2,000 reviews

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about Universal Fans:

Go here for quality.

Great product, friendly service... would always go here first.

Product reviews

Date of purchase: 12/01/2018

Trusted Customer

Feefo Verified

8 years ago

Great service.

Date of purchase: 28/12/2017

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about Universal Fans:

Prompt service, competitive prices.

Prompt service, competitive prices & quick delivery times.

Product reviews

Date of purchase: 29/12/2017

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about Universal Fans:

Good quality fans, poor after sales service

The over the phone sales service was good. Polite, efficient and helpful. I was told that I would be notified when they were on their way, I was going to use that information to book in the...

Product reviews

Date of purchase: 05/12/2017

Trusted Customer

Feefo Verified

Cleveland

8 years ago

What Trusted Customer said about Universal Fans:

We purchased our fans over the phone with a very nice polite man.

Product reviews

Date of purchase: 28/12/2017

Trusted Customer

Feefo Verified

8 years ago

The Universal Fans team were both friendly and professional. I would happily recommend them.

Date of purchase: 04/12/2017

Trusted Customer

Feefo Verified

8 years ago

Responsive, helpful and friendly service

The customer service rep was responsive, helpful and friendly.

Product reviews

Date of purchase: 04/12/2017

Trusted Customer

Feefo Verified

Melbourne

8 years ago

What Trusted Customer said about Universal Fans:

Average service

I initially purchased three fans (urban 2 with remote) and a demonstration was shown on the cheaper model, which had a dimmer function on the light - using the remote that is purchased separately....

Customer Service

Universal Fans

8 years ago

Hi Katherine, thank you for taking the time to submit your feedback and we are so sorry to hear that you weren’t completely happy with your original purchase. When demonstrating the functionality of the fan in the showroom, we generally do so to provide a brief overview of how it operates so clients can determine if they are happy with simple aspects such as the style, number of speeds, level of airflow and so on. However, if a customer has more particular questions then we are only too happy to tailor our demonstration as required. We apologise for the misunderstanding as it seems our team was unaware that having the dimmer setting saved for future use was a priority for you, otherwise we would have been able to advise accordingly. As a result, we were more than happy to swap the fan over to another version you were happier with.

Date of purchase: 08/12/2017

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about Universal Fans:

Excellent

Date of purchase: 29/12/2017

Trusted Customer

Feefo Verified

8 years ago

Good product delivered quickly

Good product, delivered in rapid tine.

Date of purchase: 29/12/2017

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Universal Fans Reviews

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Fanco Origin DC Ceiling Fan - White 56More reviews of this productView product websiteBought 2 of these fans with built in light & they look great. One fan makes a knocking noise on higher (5th & 6th) speed, but otherwise both are silent and give fantastic airflow. Functions on remote...Read more

LED Light Kit for Fanco Origin DC (18W Warm White 3500K)More reviews of this productView product websiteGood light integrated into great looking fan

Origin Rod 90cm WhiteMore reviews of this productView product websiteHad to cut down to 90cm. This page won't let me exit unless more comments are typed.

Milano 52 DC Motor with 18w LED Light Brushed AluminiumMore reviews of this productView product websiteThe fans look good, operate quietly at low speed. only 1 of the 4 has a slight wobble which causes a creak at high speed.

Rod 600mm Brushed AluminiumMore reviews of this productView product websiteIts wobbles slightly.....

Lead 2 pin black 1m + installMore reviews of this productView product websiteYet to be installed - but previously used product works well.

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